Salesforce QA Engineer

Cognizant; Washington (District of Columbia); Hybrid; USD 84,000 - 115,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Salesforce QA Engineer in Washington, DC to ensure the quality, reliability, and performance of Salesforce solutions across our Phoenix program. You will collaborate with BAs, Developers, Scrum Masters, Product Owners, and stakeholders to validate requirements and deliver high-quality results.

You will define test strategies, design test cases, identify defects, and support continuous quality improvements within an Agile, hybrid work model. Visa sponsorship is not offered.

Qualifications

• Proven experience in QA/testing roles within Salesforce implementations.
• Strong understanding of Salesforce platform components and testing methodologies.
• Experience with functional, integration, regression, end-to-end, and User Acceptance Testing (UAT) in Agile environments.
• Experience using test management and defect tracking tools such as Azure DevOps, Jira, or equivalent platforms.
• Strong analytical, problem-solving, collaboration, and communication skills with a focus on delivering high-quality outcomes.

Responsibilities

• Define and implement test strategies covering functional, integration, regression, end-to-end, SIT, UAT, and release validation testing.
• Design, develop, and execute detailed test cases, test scripts, and test scenarios for Salesforce configurations, integrations, and custom components.
• Identify, track, manage, and support the resolution of defects while performing root cause analysis and driving continuous quality improvements.
• Validate integrations between Salesforce and external systems, ensuring data accuracy, completeness, and consistency across platforms.
• Contribute to test automation initiatives, CI/CD integration, quality reporting, and continuous testing practices across Agile delivery cycles.

Skills

Salesforce QA

QA/testing

Agile testing

UAT

Defect tracking

Communication

Tools

Azure DevOps

Jira

Job description

Salesforce QA Engineer

About the role

As a Salesforce QA Engineer, you will make an impact by ensuring the quality, reliability, and performance of Salesforce solutions delivered across the Phoenix program. You will be a valued member of the delivery team and work collaboratively with Business Analysts, Developers, Scrum Masters, Product Owners, implementation partners, and business stakeholders to validate functional and non-functional requirements and ensure all deliverables meet defined quality standards.

In this role, you will:

• Define and implement test strategies covering functional, integration, regression, end-to-end, SIT, UAT, and release validation testing.
• Design, develop, and execute detailed test cases, test scripts, and test scenarios for Salesforce configurations, integrations, and custom components.
• Identify, track, manage, and support the resolution of defects while performing root cause analysis and driving continuous quality improvements.
• Validate integrations between Salesforce and external systems, ensuring data accuracy, completeness, and consistency across platforms.
• Contribute to test automation initiatives, CI/CD integration, quality reporting, and continuous testing practices across Agile delivery cycles.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position in Washington DC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Proven experience in QA/testing roles within Salesforce implementations.
• Strong understanding of Salesforce platform components and testing methodologies.
• Experience with functional, integration, regression, end-to-end, and User Acceptance Testing (UAT) in Agile environments.
• Experience using test management and defect tracking tools such as Azure DevOps, Jira, or equivalent platforms.
• Strong analytical, problem-solving, collaboration, and communication skills with a focus on delivering high-quality outcomes.

These will help you stand out

• Experience supporting Salesforce CRM, External Portal, and Project Processing solutions.
• Experience validating integrations involving APIs, middleware, and external data interfaces.
• Experience with test automation frameworks and automated testing within CI/CD pipelines.
• Knowledge of quality metrics reporting, including test coverage, defect density, and defect leakage tracking.
• Proactive approach to defect prevention, risk mitigation, and continuous improvement of QA processes.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Applications will be accepted until October 15, 2026

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Salary and Other Compensation

The annual salary for this position is between $84.000pa - $115,000pa depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.