Salesforce QA Analyst

Innova Solutions Inc; Toronto (IA); Remote; USD 79,000 - 85,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

HSA and FSA

Life Insurance

Pet Insurance

Short term and Long term Disability

Accident & Critical illness coverage

Pre-paid legal & ID theft protection

Sick time

Other paid leaves as required by law

Employee Assistance Program

Job summary

Innova Solutions is hiring a Salesforce QA Analyst to lead QA efforts for Salesforce solutions. You will develop test strategies, plan end-to-end testing, and oversee execution across data, environments, and use cases. The role emphasizes automation, UAT training, and defect-tracking discipline.

You will work with cross-functional teams, driving go/no-go decisions while improving test coverage and performance. Strong Salesforce testing experience and Jira/qTest familiarity are essential.

Qualifications

• 5+ years of Testing experience with Salesforce Platform (strongly desired).
• Expert level grasp of Quality Assurance fundamentals.
• Hands on test development and execution background in a Salesforce platform is a plus.
• Extensive experience with test automation.
• Familiarity with performance testing tools (JMeter, Gatling, etc.).
• Familiarity with enterprise test automation suites (Tosca, Tosca DI, Selenium).
• Tosca certification 1&2 (preferred).
• Extensive knowledge of Agile practices and Jira.
• Knowledge of test management tools (Jira, qTest).
• Basic software development and scripting skills.

Responsibilities

• Lead development of test strategies and end-to-end test planning including data, environments and use cases.
• Oversee test execution and go-no-go decisions with stakeholders.
• Automate test cases and scenarios; provide workshops and standards for UAT practices.
• Configure and manage test environments and data related to strategies.
• Monitor defect metrics and drive improvements across releases.
• Collaborate with business and IT teams to ensure test coverage.

Skills

Salesforce QA

Automation Testing

Performance Testing

Agile Methodologies

Defect Lifecycle

Stakeholder Collaboration

Tools

Jira

qTest

Selenium

Tosca

Tosca DI

Job description

A client of Innova Solutions is immediately hiring for a Salesforce QA Analyst Position type: Full-time Contract Role: Salesforce QA Analyst Duration: 6+ months Contract Location : IL - Remote

Key Responsibilities

A Salesforce Quality Assurance (QA) Analyst plays a critical role in ensuring the quality and reliability of Salesforce solutions and applications. Leads development of test strategies, leading end to end test planning including, data, environments, end to end use case definitions, overseeing test execution, facilitating stakeholder review of test outcomes and go-no-go decisions. Assists in training teams on automation, documentation, and root cause analysis. Experience with defect life cycle and triage. Ability to collect report on and analyze defect metrics, determine trends, and recommend options to improve. Monitor quality release by release. Locate key testing process improvement opportunities. Interacting with business teams on initiatives and how they should be approached from a testing standpoint. Provide test metrics and facilitates discussions with project teams and stakeholders to drive go-no-go decisions. Develop test cases, scenarios, and scripts based on user stories, business requirements, and technical specifications. Assist teams with test design and automation for all types of testing, including system, regression, functional, end-to-end, data integrity, and performance. Automate test cases and scenarios. Provide workshops, training, and standards for business teams around user acceptance testing practices. Governance to ensure adequate test coverage and best practices. Configure and manage test environments and data related to strategies. Exhibit a holistic approach to testing strategies. Strong business awareness and priorities. Analyze and offer architectural improvements to determine testability. Build end point simulations as necessary. Enterprise test tool management and administration.

Skills, Knowledge, Experience and Education

• 5+ years of Testing experience with Salesforce Platform (strongly desired).
• Expert level grasp of Quality Assurance fundamentals.
• Hands on test development and execution background in a Salesforce platform is a plus.
• Extensive experience with test automation.
• Familiarity with performance testing tools (jMeter, Gatling, etc.).
• Familiarity with enterprise test automation suites (Tosca, Tosca DI, Selenium).
• Tosca certification 1&2 (preferred).
• Extensive knowledge of Agile practices and Jira.
• Knowledge of test management tools (Jira, qTest).
• Basic software development and scripting skills.
• Temperament Ability to adapt to and assist colleagues through change and support change management processes.
• Strong team orientation and ability to collaborate with the business and IT organizations.
• Strong teamwork, customer service and organizational skills Ability to retain and convey a positive attitude in challenging circumstances.
• Act courageously by sharing viewpoints openly and directly with others, providing relevant and timely information and feedback, as required. Remain open to ideas; integrates multiple perspectives in decision-making.
• Maintain a positive demeanor during periods of uncertainty, conflict, and stress.
• Ability to influence and obtains results through others within Rockwell in a respectful way.
• Open mindset and willingness to learn and promote new philosophies to impact culture and organizational transformation initiatives.

Benefits and Pay

Pay Range*: $57 - $62/- per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA) and Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time
• and other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

About Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024) Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications

Equal Opportunity & Accessibility

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or [phone]. Please indicate the specifics of the assistance needed.

Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.