Salesforce Program Manager

Solu Technology Partners; Columbus (OH); On-site; USD 120,000 - 150,000; Full time

Job summary

Solü Technology Partners is seeking an experienced Salesforce Program Manager to oversee the setup and implementation of a Salesforce program.

This role will manage multiple Salesforce projects, drive workflow automation and business process improvements, establish governance processes, coordinate vendors and stakeholders, and ensure projects meet business and technical requirements, timelines, budgets, and quality standards.

Qualifications

• 7+ years IT project management experience across concurrent projects.
• 5+ years business process analysis experience.
• 3+ years workflow automation experience.
• 3+ years Salesforce experience.
• Competency in Microsoft applications (Visio, Word, Excel, PowerPoint, Outlook).

Responsibilities

• Lead Salesforce program strategy, planning, implementation, and roadmap development.
• Oversee Salesforce Org setup, projects, governance, and operations.
• Manage multiple projects, timelines, budgets, deliverables, resources, and documentation.
• Coordinate internal teams, vendors, leadership, and business stakeholders to gather requirements and align priorities.
• Analyze business processes and lead workflow automation and process improvement initiatives.
• Identify project risks and issues, develop mitigation strategies, conduct status meetings, and report progress to leadership.
• Collaborate with Salesforce developers, administrators, and architects on technical solutions, integrations, scalability, and platform performance.
• Lead change management, user training, onboarding, and Salesforce adoption efforts.
• Track KPIs, develop reports and dashboards, and drive continuous improvement.

Skills

IT project management

Business process analysis

Workflow automation

Salesforce experience

Stakeholder management

Microsoft Office

Education

Bachelor's degree or equivalent

PMP Certification

Tools

Salesforce platform

Visio

Excel

Job description

For more than 20 years, Solü has been helping talented technologists navigate the rapidly-changing field of information technology. We take pride in working with you to offer a variety of challenging opportunities with forward-thinking clients, spanning all industries. Our employee-centric culture creates a supportive environment for our employees to grow into their full potential.

Employment Requirements

This opportunity is not open to C2C relationships or visa sponsorship.

This opportunity is for local candidates only.

Job Description

Solü Technology Partners is seeking an experienced Salesforce Program Manager to oversee the setup and implementation of a Salesforce program. This role will manage multiple Salesforce projects, drive workflow automation and business process improvements, establish governance processes, coordinate vendors and stakeholders, and ensure projects meet business and technical requirements, timelines, budgets, and quality standards.

Responsibilities

• • Lead Salesforce program strategy, planning, implementation, and roadmap development.
• • Oversee Salesforce Org setup, projects, application rewrites, governance, and operations.
• • Manage multiple projects, timelines, budgets, deliverables, resources, and project documentation.
• • Coordinate internal teams, vendors, leadership, and business stakeholders to gather requirements and align priorities.
• • Analyze business processes and lead workflow automation and process improvement initiatives.
• • Identify project risks and issues, develop mitigation strategies, conduct status meetings, and report progress to leadership.
• • Collaborate with Salesforce developers, administrators, and architects on technical solutions, integrations, scalability, and platform performance.
• • Lead change management, user training, onboarding, and Salesforce adoption efforts.
• • Track KPIs, develop reports and dashboards, and drive continuous improvement.

Qualifications

• • Four-year college degree or equivalent technical study.
• • 7+ years of IT project management experience, including managing multiple projects concurrently with successful delivery.
• • 5+ years of business process analysis experience.
• • 3+ years of workflow automation experience.
• • 3+ years of Salesforce experience.
• • Competency in Microsoft applications, including Visio, Word, Excel, PowerPoint, and Outlook.

Preferred Qualifications

• • Experience with large-scale Salesforce implementations.
• • Project Management Professional (PMP) credentials.
• • Experience leading digital workflow automation projects.

*Solü Technology Partners provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.