Salesforce Platform Lead — Remote/Hybrid, Drive Excellence

TierPoint LLC; United States; Hybrid; USD 112,000 - 168,000; Full time

Job summary

TierPoint LLC is seeking a Salesforce Platform Lead to model best practices for new and break-fix work. The role partners with the Salesforce architect to shape vision, set standards, and serve as a governance gate for platform configurations.

The incumbent will drive backlog, collaborate with the tech team, and ensure successful releases while aligning with corporate strategy and governance.

Qualifications

• 5+ years Salesforce experience.
• Certified Salesforce System Administrator.
• Certified Salesforce Developer.
• Proven IT process and change management delivery.
• Excellent verbal, written, and interpersonal skills.

Responsibilities

• Manage and prioritize Salesforce feature backlog and development.
• Collaborate with technology team to define detailed requirements.
• Address roadblocks to meet release and sprint goals.
• Lead in product-release plans and set expectations for new functionalities.
• Share and document knowledge effectively.
• Mitigate roadblocks impacting release/sprint goals.
• Consult with senior leaders on process transformation and value stream management.
• Lead business and journey owners to deliver end-to-end, compliant experiences.
• Monitor process performance and identify root causes through data analysis.
• Provide informal team leadership and workload reporting.
• Link objectives to process management strategy.
• Develop strategies to deliver outcomes aligned with IT and business goals.

Skills

Salesforce experience

Verbal communication

Written communication

Interpersonal skills

Education

Salesforce System Administrator Certification

Salesforce Developer Certification

Tools

MS Office Suite

Job description

TierPoint LLC is seeking a Salesforce Platform Lead to model best practices for new and break-fix work. The role partners with the Salesforce architect to shape vision, set standards, and serve as a governance gate for platform configurations.

The incumbent will drive backlog, collaborate with the tech team, and ensure successful releases while aligning with corporate strategy and governance.