Salesforce Platform Lead – FSC & CRM Excellence

Central Pacific Bank (HI); Honolulu (HI); On-site; USD 87,000 - 123,000; Full time

Job summary

Central Pacific Bank (HI) is seeking a Salesforce Platform Manager (On-Site) in Honolulu, HI to lead and optimize the Salesforce platform, with a primary emphasis on Financial Services Cloud and enterprise CRM capabilities. This working manager role combines hands-on configuration, solution design, and cross-functional collaboration to deliver business value.

You will guide platform strategy, governance, and releases while mentoring a Salesforce team and partnering with business leaders to

Qualifications

• Bachelor’s Degree in a related field is required.
• 8+ years of Salesforce platform management, solution architecture, and team leadership experience.

Responsibilities

• Lead the administration, enhancement, and ongoing management of the Salesforce platform, focusing on FSC, CRM capabilities, adoption, and business value.
• Oversee platform governance, data quality, access controls, change management, and documentation.
• Manage Salesforce releases, change control, testing coordination, and deployment readiness.
• Lead, mentor, and develop Salesforce team; drive cross-functional collaboration to deliver scalable solutions.

Skills

Salesforce platform management

Apex

Visualforce

Lightning Web Components

APIs

Middleware

ETL tools

Solution architecture

Cross-functional leadership

Education

Bachelor's Degree

Tools

APIs

Middleware tools

ETL tools

Job description

Central Pacific Bank (HI) is seeking a Salesforce Platform Manager (On-Site) in Honolulu, HI to lead and optimize the Salesforce platform, with a primary emphasis on Financial Services Cloud and enterprise CRM capabilities. This working manager role combines hands-on configuration, solution design, and cross-functional collaboration to deliver business value.

You will guide platform strategy, governance, and releases while mentoring a Salesforce team and partnering with business leaders to