Salesforce Platform Lead — AI-Ready Growth Engine

Prospera Market Strategies; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Prospera Market Strategies seeks a hands-on Salesforce Platform Lead to own strategy, architecture, and governance of a scalable Salesforce ecosystem. You will drive modernization, workflow automation, and secure data management across Sales Cloud, referrals, and partner programs, aligning with growth objectives.

The role emphasizes collaboration with sales, operations, technology, and executives, with a focus on adoption and measurable improvements in efficiency and customer experience.

Qualifications

• 5+ years of experience in Salesforce administration, platform ownership, business systems management, product ownership, or related role.
• Proven experience owning or leading a Salesforce platform within a growing organization.
• Deep understanding of Salesforce architecture, data modeling, security, object design, automation, reporting, and platform governance.
• Strong experience designing and implementing flows, security models, integrations, and scalable platform solutions.
• Demonstrated success modernizing, stabilizing, transforming a legacy Salesforce environment.
• Experience building platform roadmaps and prioritizing work based on business value, risk, and operational impact.

Responsibilities

• Own the Salesforce platform strategy, roadmap, and lifecycle, ensuring investments align with business goals and future growth requirements.
• Serve as the primary steward of the Salesforce ecosystem, including Sales Cloud, partner and referral management capabilities, reporting, automation, integrations, and future platform enhancements.
• Redesign and optimize the Salesforce data model, architecture, objects, relationships, and metadata to support scalability and maintainability.
• Modernize workflows, automations, and business processes to improve efficiency, reduce manual effort, and enhance user experience.
• Establish platform governance, including change management, release management, documentation standards, and development lifecycle practices.
• Define and maintain platform health metrics, adoption metrics, data quality standards, and operational performance measures.
• Drive AI-readiness across the platform by improving data quality, process standardization, and integration capabilities while evaluating emerging Salesforce AI capabilities.
• Ensure Salesforce integrates effectively with workflow systems, financial platforms, reporting solutions, and the enterprise data platform.
• Implement and maintain a secure, compliant security model including roles, permissions, profiles, sharing rules, and audit controls.
• Identify and remediate technical debt, including legacy configurations, unused customizations, inefficient automations, and outdated managed packages.
• Partner with business leaders to prioritize enhancement opportunities and translate strategic objectives into platform capabilities.
• Manage relationships with Salesforce partners, consultants, and third-party vendors to ensure quality delivery and alignment with company objectives.
• Drive user adoption through training, communication, process design, and continuous improvement initiatives.

Skills

Salesforce administration

Platform ownership

Business systems management

Product ownership

Salesforce architecture

Data modeling

Automation design

Integrations

Release management

Platform governance

Analytical/problem solving

Vendor management

Strategic planning

Change management

Job description

Prospera Market Strategies seeks a hands-on Salesforce Platform Lead to own strategy, architecture, and governance of a scalable Salesforce ecosystem. You will drive modernization, workflow automation, and secure data management across Sales Cloud, referrals, and partner programs, aligning with growth objectives.

The role emphasizes collaboration with sales, operations, technology, and executives, with a focus on adoption and measurable improvements in efficiency and customer experience.