Salesforce Platform & Integrations Lead

True Care; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

True Care in New York, NY seeks a seasoned Salesforce Platform Administrator & Integrations Lead to own and support our Salesforce and HubSpot ecosystems. This role focuses on day-to-day platform administration, data governance, system reliability, and integration management, while extending and maintaining custom Salesforce functionality when needed.

As a bridge to Intake, Operations, Nursing, Marketing, IT, and Analytics, you will ensure CRM platforms are accurate, scalable, well-governed, and

Qualifications

• Bachelor’s degree in Business, IT, Information Systems, or a related field.
• 4–6+ years hands-on Salesforce administration in a customized org.
• Proven experience with Apex (triggers, classes), SOQL, and Salesforce automation tools.
• Experience deploying changes between sandbox and production environments.
• Hands-on use of Data Loader, Workbench, and IDE tools (e.g., VS Code).
• Experience managing or supporting integrations (WordPress, Zapier, APIs, middleware).
• Strong understanding of data governance, data hygiene, and CRM best practices.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• Strong organizational skills and ability to manage competing priorities independently.

Responsibilities

• Administer, configure, and enhance Salesforce to support sales, intake, operations, and service workflows.
• Manage users, profiles, permission sets, and access controls.
• Configure flows, automations, validation rules, reports, and dashboards.
• Support HubSpot configuration from a technical and integration standpoint to ensure alignment.
• Partner with Marketing to ensure Salesforce and HubSpot support campaigns (configuration and data flow only).
• Work within an existing Salesforce codebase including Apex triggers, classes, and custom logic.
• Modify or extend Apex code to support new objects, workflows, or integrations.
• Use SOQL to analyze data, validate logic, and support troubleshooting.
• Support deployments between sandbox and production environments using change sets, VS Code, or equivalent tooling.
• Utilize Data Loader and Workbench for data analysis, bulk operations, and controlled data changes.
• Document integration logic, dependencies, and known limitations.

Skills

Salesforce administration

Apex & SOQL

Data governance

Stakeholder communication

Education

Bachelor’s degree in Business/IT/IS or related field

Tools

Data Loader

Workbench

VS Code

WordPress

Zapier

Job description

True Care in New York, NY seeks a seasoned Salesforce Platform Administrator & Integrations Lead to own and support our Salesforce and HubSpot ecosystems. This role focuses on day-to-day platform administration, data governance, system reliability, and integration management, while extending and maintaining custom Salesforce functionality when needed.

As a bridge to Intake, Operations, Nursing, Marketing, IT, and Analytics, you will ensure CRM platforms are accurate, scalable, well-governed, and