Salesforce Platform Admin & Automation Specialist

Dave & Buster's Inc.; Coppell (TX); On-site; USD 57,000 - 76,000; Full time

Benefits offered by this job

Exclusive discounts on food and games

Paid Time Off (PTO) that increases

10 Company Holidays and 2 Floating HOL

Livongo, SurgeryPlus, Telehealth

401k with company match

Buster’s Legacy Fund

Employee Assistance Program (EAP)

Work out facility on-site

Employee Power Card | Free Video Games

We work hard, play hard and have FUN!

Job summary

Dave & Buster’s is seeking a Platform Administrator, Salesforce to join our IT team. You will maintain and optimize our Salesforce platform including Sales Cloud, Service Cloud, Data Cloud and CPQ, enabling Sales and Operations and driving customer satisfaction.

You will lead advanced administration, declarative development, and automation design, collaborating with internal partners to align configurations with business processes. Strong problem solving and communication are essential.

Qualifications

• Proven Salesforce Administration/Engineering experience.
• Experience with Sales Cloud, Service Cloud and CPQ.
• Experience with Salesforce automation tools (Process Builder, Flow).
• Strong SOQL, Web services and API knowledge.
• Familiarity with Salesforce development environments and scripting languages.
• Excellent communication and problem-solving skills.

Responsibilities

• Advanced Salesforce Administration in a large corporate environment.
• Declarative configuration and development to meet business needs.
• Collaborate with partners to gather requirements and implement changes.
• Design and maintain automation to improve efficiency.
• Develop workflows, approvals and notifications using Salesforce tools.
• Manage security, profiles, permission sets and sharing rules.
• Document configuration and administration processes for reference.
• Stay updated on Salesforce releases and best practices.
• Assist with AppExchange solutions selection and implementation.
• Provide testing support and Tier 2/3 IT support.
• Oversee system monitoring, backups and performance.

Skills

Salesforce Administration

Sales Cloud

Service Cloud

CPQ

Automation tools

SOQL

APIs

Python/JavaScript

Documentation

Cross-functional collaboration

Tools

Process Builder

Flow

AppExchange

Developer Console

Job description

Dave & Buster’s is seeking a Platform Administrator, Salesforce to join our IT team. You will maintain and optimize our Salesforce platform including Sales Cloud, Service Cloud, Data Cloud and CPQ, enabling Sales and Operations and driving customer satisfaction.

You will lead advanced administration, declarative development, and automation design, collaborating with internal partners to align configurations with business processes. Strong problem solving and communication are essential.