Junior Salesforce Admin: Data Cloud & CPQ Support

Dave & Buster's Inc.; Coppell (TX); On-site; USD 51,000 - 68,000; Full time

Benefits offered by this job

Discounts on food & games

Paid Time Off (PTO) with tenure

Company holidays

Health benefits

Job summary

Dave & Buster's Inc. is hiring a Jr. Salesforce Administrator to join our Digital Solutions team in Coppell, TX.

This entry-level role supports Sales Cloud, Service Cloud, Data Cloud and CPQ and works with Sales and Operations to keep Salesforce running smoothly across locations. You will gain hands-on experience with user support, data integrity, training, and documentation while collaborating with cross-functional teams in a fast-paced entertainment environment.

Qualifications

• 0–2 years of professional experience or hands-on academic project work in Salesforce administration.
• Interest in CRM systems and how technology improves guest experience and business operations.
• Familiarity with Salesforce objects, page layouts, reports, and dashboards.
• Exposure to Salesforce Flow or Process Builder is a plus.
• Excellent communication and collaboration skills—especially when working with cross-functional teams.
• Detail-oriented, organized, and eager to learn in a high-energy environment.
• Any experience in hospitality, restaurants, or entertainment is a plus!

Responsibilities

• User Support and Troubleshooting: Provide day-to-day support to internal users (Sales, Guest Services, Operations), resolving basic Salesforce issues and escalating as needed.
• User Management: Assist with user setup and permission maintenance—keeping things clean, secure, and easy to use for everyone from front-line team members to corporate staff.
• Configuration Assistance: Help update page layouts, fields, and reports/dashboards to better support business users and improve operational efficiency.
• Data Integrity: Support efforts to maintain clean and accurate guest and operational data, including running deduplication tools and basic data imports.
• Training and Documentation: Assist with onboarding materials, training sessions, and maintaining documentation so that teams across the business know how to make the most of Salesforce.
• Testing and QA: Participate in user acceptance testing (UAT) and help validate platform changes before they go live.
• Learn and Grow: Stay current on Salesforce updates and features relevant to the eatertainment space (e.g. loyalty programs, event bookings, and guest journey optimization)

Skills

Salesforce administration

CRM systems

Communication

Detail oriented

Tools

Salesforce Flow

Process Builder

Job description

Dave & Buster's Inc. is hiring a Jr. Salesforce Administrator to join our Digital Solutions team in Coppell, TX.

This entry-level role supports Sales Cloud, Service Cloud, Data Cloud and CPQ and works with Sales and Operations to keep Salesforce running smoothly across locations. You will gain hands-on experience with user support, data integrity, training, and documentation while collaborating with cross-functional teams in a fast-paced entertainment environment.