Salesforce & nCino BA — Banking Ops

The AES Group; Woburn (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

The AES Group in Woburn, MA is seeking a Business Analyst with Salesforce and nCino experience to drive system improvements. You will gather requirements, map business processes, and collaborate with lending, finance, and operations teams to deliver robust solutions.

Ideal candidates have 5+ years in analytics or BA roles, strong communication, and the ability to manage testing and documentation in a fast-paced setting. This is an onsite role with a Monday–Friday schedule.

Qualifications

• 5+ years of analytics or business analysis experience.
• Experience generating business process flows.
• Ability to conduct stakeholder interviews or JAD sessions to define requirements.
• Excellent communication skills; translate complex information to actionable insights.
• Knowledge or hands-on experience with Salesforce and/or nCino.
• Experience executing test matrices.

Responsibilities

• Partner with stakeholders across units (Commercial Lending, Finance, Operations, Security, Compliance) to develop analyses and documentation.
• Communicate effectively with production, managerial, and executive teams.
• Evaluate, analyze, and communicate systems requirements on an ongoing basis and maintain processes.
• Deliver monthly status reports to stakeholders.
• Author and update internal/external documentation and deliver requirements documentation.
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems.
• Develop relationships with business partners to optimize systems integration.
• Respond to questions from managers/executives with research and recommendations.
• Conduct current-state process analysis, identify system gaps, and develop workflow analyses.
• Set high standards to meet project deliverables.

Skills

Analytics experience

Critical thinking

Business process flows

Stakeholder interviews

Excellent communication

Salesforce/nCino

Fast-paced environment

Test matrices

Education

Bachelor's degree or equivalent

Tools

Salesforce

nCino

Job description

The AES Group in Woburn, MA is seeking a Business Analyst with Salesforce and nCino experience to drive system improvements. You will gather requirements, map business processes, and collaborate with lending, finance, and operations teams to deliver robust solutions.

Ideal candidates have 5+ years in analytics or BA roles, strong communication, and the ability to manage testing and documentation in a fast-paced setting. This is an onsite role with a Monday–Friday schedule.