Salesforce Lead / Architect

Diligente Technologies; United States; Remote; USD 66,000 - 106,000; Full time

Job summary

A leading company in the tech industry is seeking an experienced Salesforce Architect to drive digital transformation solutions and lead a team through the complexities of Salesforce platforms. With responsibilities spanning from platform management to strategic planning, this role is essential for enhancing business processes and ensuring compliance in a rapidly evolving landscape. Candidates must possess extensive Salesforce experience and be adept at communication and leadership, making this a key position for driving innovation and improving customer experience.

Qualifications

• 15+ years of experience in Salesforce applications.
• 5+ years of supervisory or managerial experience preferred.
• Strong understanding of CRM processes within Sales and Marketing.

Responsibilities

• Lead Salesforce application designs and collaborate with teams.
• Manage the Salesforce platform and ensure data security.
• Optimize and digitalize business processes with stakeholders.

Skills

Salesforce applications

Apex

Visualforce

Lightning Experience

Salesforce DevOps

Team leadership

Communication

Education

Salesforce Architect certifications

Tools

Copado

GitHub

Job description

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Type: Remote

Full time

Description:

Primary Responsibilities:

• Work with business stakeholders and executives to lead Salesforce application designs and other Salesforce developers/architects

• Recommend implementation strategies and consult on product purchasing strategy with Salesforce and Salesforce marketplace products.

• Build and execute technology roadmaps. Manage strategic and tactical direction of the Salesforce platform and integrations to other systems.

• Set principles on platform-level design standards, such as managing large data volumes and working with Salesforce governor limits and platform limitations.

• Lead and execute digital transformation solutions, collaborating with US and India teammates

• Manage and lead a team responsible for designing, configuring, developing, supporting, and administering Salesforce and other supporting systems.

• Ensure data security, compliance with industry standards, and data integrity throughout the Salesforce ecosystem

• Identify opportunities to optimize/digitize business processes and partner with Business stakeholders in implementing solutions.

• Stay current on all new features and functionality provided by Salesforce and the effective management of external partners.

• Select technology solutions and system integrators, negotiate contracts, and manage vendors.

• Drive continuous improvement on existing technology platforms to improve customer/partner experience, scalability, security, and quality.

• Develop and maintain comprehensive documentation for architecture, configurations, and processes.

Professional Experience:

• 15+ years of experience/ expertise in Salesforce applications

• Proficiency in Apex, Visualforce, Lightning Experience, and other Salesforce technologies.

•Knowledge/experience of various tools in the Salesforce ecosystem (Salesforce DevOps) and tools like Copado, GitHub, backup/ recovery tools

• Experience in the implementation of Commerce Cloud, Marketing Cloud, Einstein AI, and understanding of integration with multiple ERP’s

• Proven ability to combine intuition, business judgment, and discretion in decision-making.

• 5+ years of supervisory or managerial experience is preferred

• Team player with high accountability and a “get things done” attitude. Strong leadership skills, with demonstrated ability to lead via influence in cross-functional environments.

• Strong understanding of CRM processes within Sales, Marketing, and Service environments

• Exceptional communication skills and ability to translate technical concepts into business language

• Salesforce Architect certifications (e.g., Certified Technical Architect, Application Architect) are a plus

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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