Salesforce Lead

Ladders; United States; Remote; USD 120,000 - 145,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Ladders is seeking a Salesforce Lead to join our team in a remote role based in the United States. This position provides technical leadership across the Salesforce ecosystem in a complex enterprise environment, owning platform stability, solution design, and integration support while partnering with business stakeholders.

The ideal candidate has 8+ years of hands-on Salesforce experience across Sales, Service, and Experience Clouds, with deep knowledge of Salesforce APIs and security.

Qualifications

• 8+ years of hands-on Salesforce experience in enterprise settings.
• Expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
• Proficiency with Salesforce APIs (REST/SOAP).
• Strong understanding of Salesforce architecture and security.
• Experience in solution design and technical implementation.
• Strong stakeholder management and communication abilities.

Responsibilities

• Act as the primary technical lead for Salesforce and related boundary applications.
• Provide leadership across Salesforce Clouds and integrations.
• Troubleshoot complex production issues and perform root cause analysis.
• Assess the impact of Salesforce releases and integration changes.
• Maintain documentation, inventories, and integration maps.
• Develop knowledge of integrated platforms and their functionalities.
• Advise stakeholders on incidents and platform health.

Skills

Salesforce platform

Sales Cloud

Service Cloud

Experience Cloud

Salesforce APIs (REST/SOAP)

Architecture & security

Stakeholder management

Technical leadership

Tools

Salesforce APIs (REST/SOAP)

Job description

For our client, we are seeking a Salesforce Lead to join the team of a leader in the Manufacturing & Automotive space.

This role will provide technical leadership across the Salesforce ecosystem and connected business applications in a complex enterprise environment. The selected individual will own platform stability, solution design, and integration support while partnering closely with business stakeholders and technical teams. This position is well suited for someone who can navigate both architecture and operational issues to help ensure reliable service delivery and informed decision-making.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $120,000 - $145,000 annually

Responsibilities

• Act as the primary technical lead for Salesforce and related boundary applications
• Provide leadership across Salesforce Clouds and integrations
• Troubleshoot complex production issues and perform root cause analysis
• Assess the impact of Salesforce releases and integration changes
• Maintain documentation, inventories, and integration maps
• Develop knowledge of integrated platforms and their functionalities
• Advise stakeholders on incidents and platform health

Qualifications

• 8+ years of hands-on Salesforce experience in enterprise settings
• Expertise in Salesforce Sales, Service, and Experience Clouds
• Proficiency with Salesforce APIs, REST/SOAP services
• Strong understanding of Salesforce architecture and security
• Experience in solution design and technical implementation
• Strong stakeholder management and communication abilities

Benefits

• Hybrid work model with flexibility between remote and on-site
• Collaborative work environment with cross-functional teams
• Opportunity for personal growth and technical skill enhancement
• Access to a diverse ecosystem of integrated business applications
• Engagement with clients and key business stakeholders

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification- your background could be exactly what this team needs.