Salesforce Health Cloud Functional Lead

Maxor National Pharmacy Services, LLC; Overland Park (KS); Remote; USD 100,000 - 130,000; Full time

Job summary

Maxor National Pharmacy Services is seeking a Salesforce Specialist to manage, optimize, and implement Salesforce solutions in the healthcare domain. This remote role requires extensive experience in Salesforce Health Cloud, certifications, and the ability to liaise effectively between technical teams and business stakeholders. We promote a progressive culture that offers comprehensive benefits and encourages collaboration.

Benefits

Comprehensive mental health resources

Blue Cross Blue Shield PPO with low premiums

Company-paid life and disability insurance

Employer-matched 401k Plan

Industry-leading PTO plan

Qualifications

• Requires a Bachelor's degree in IT or Computer Science with 5 years experience.
• Salesforce certifications in Health Cloud and OmniStudio preferred.
• Must have minimum of 5 years in Salesforce Health Cloud administration.

Responsibilities

• Act as liaison between business and IT for Salesforce solutions.
• Gather requirements, document workflows, and ensure compliance.
• Manage release changes and communicate with stakeholders.

Skills

Salesforce Health Cloud Administration

OmniStudio

MuleSoft

Data Governance

Change Management

Problem Solving

Education

Bachelor's degree in Computer Science or Information Technology

Salesforce Administration Certification

Health Cloud Certification

OmniStudio Certification

Job description

Overview

As a member of a Salesforce “Center of Excellence,” this role is crucial in ensuring seamless implementation, maintenance, and optimization of Salesforce solutions tailored to meet our business needs, particularly in the healthcare domain. This role will act as a liaison between the business, and IT, and third-party technical implementation partners. Possess deep expertise in managing and customizing Salesforce environments, with specific focus on OmniStudio, Health Cloud, and Mulesoft. Partner closely with the Salesforce Business project manager to represent and deliver the needs of the business.

Position Location

This is a remote-based position within the Continental US.

Responsibilities

Requirements & Process Gatherings – Elicit, document, and prioritize rules, user stories, and KPIs; map “as-is” and “to-be” workflows to drive alignment and best practices.

Declarative configuration – Understand Health Cloud data model decisions, flows, OmniStudio/OmniScripts, security controls, duplicate-prevention logic, and CTI settings; escalate complex build needs to technical teams.

Integration & Data Governance - Define standards for workflows, membership, copay/accumulator loads, and PHI safeguards; coordinate with MuleSoft teams. Be able to understand Mulesoft.

Release & Change Management - Run backlog grooming, UAT, and Jira change control; publish quarterly roadmaps and executive-ready status reports.

Stakeholder Enablement – Deliver training, governance, executive-level communications, coach teams on best practice security, reporting, and adoption

Comply with VytlOne’s Ethical Business Conduct policy and VytlOne’s Compliance Program

Qualifications

Education / Certification:

• Bachelor's degree in Computer Science, Information Technology, or Master’s degree and 5 year of work-related experience
• Salesforce Administration, Health Cloud, and OmniStudio certification is preferred

Experience:

• Minimum of three (5) years of experience in Salesforce Health Cloud administration
• Salesforce Administration, Health Cloud, and OmniStudio certification is required.
• Experience in Pharmacy Benefit Management (PBM) workflows and processes is preferred
• Experience in Developer Console and automation
• Experience in SOQL (Salesforce Object Query Language)
• Proven experience in troubleshooting and solving complex logic problems
• Ability to work independently and as part of a team and collaboratively in a team environment
• Self-driven and able to work with minimal supervision
• Strong presentation skills with the ability to communicate effectively to diverse stakeholder groups and senior leadership
• Experience collaborating with partners, stakeholders, end users, and technical teams to map, analyze, design, document, implement, and support business applications

WE OFFER

At Maxor, we foster a diverse and progressive culture that promotes a work-from-home model and a "dress-for-your-day" approach to work attire. Our team-oriented environment encourages collaboration and innovation.

We offer highly competitive compensation and comprehensive health benefits including:

• Comprehensive mental health and wellbeing resources
• Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
• Company-paid basic life/AD&D, short-term and long-term disability insurance
• Rx, dental, vision, other voluntary benefits, and FSA
• Employer-matched 401k Plan
• Industry-leading PTO plan
• And more!

Apply today at:https://www.maxor.com/careers/

Maxor is an EOE, including disability/vets