Salesforce-Driven Commercial Data & Analytics Leader

Valley National Bank; Fort Lauderdale (FL); Hybrid; USD 131,000 - 234,000; Full time

Benefits offered by this job

Base salary with competitive package

Health and retirement benefits

Tuition and adoption reimbursement

Paid time off

Job summary

Valley National Bank seeks a CRM leader to drive Salesforce-enabled sales strategies across commercial relationships. You will deliver actionable opportunities, deepen client relationships, and ensure data integrity for a complete customer view.

You will build and mentor a high-performing analytics team, advancing data capabilities and financial acumen. The role requires experience in banking, relationship selling, and cross-functional collaboration with sales, data, and technology teams.

Qualifications

• Experience leading CRM systems to enable sales effectiveness.
• Translate business objectives into data needs and metrics.
• Understand banking processes and relationship selling.
• Collaborate with sales, data, and tech teams at senior levels.
• Influence others and build high-performing teams.

Responsibilities

• Enable commercial strategies via Salesforce CRM for tracking sales activity.
• Deliver opportunities to acquire and deepen client relationships.
• Drive ownership and capability development of Salesforce platform.
• Improve data integrity and build a full-relationship view of customers.
• Develop data sources and measurement to increase sales effectiveness.
• Build and lead a team of business analysts and grow talent.

Skills

CRM leadership

Salesforce experience

Data integrity

Strategic planning

Relationship selling

Team leadership

Cross-functional collaboration

Presentation skills

Tools

Salesforce

Microsoft Dynamics

Job description

Valley National Bank seeks a CRM leader to drive Salesforce-enabled sales strategies across commercial relationships. You will deliver actionable opportunities, deepen client relationships, and ensure data integrity for a complete customer view.

You will build and mentor a high-performing analytics team, advancing data capabilities and financial acumen. The role requires experience in banking, relationship selling, and cross-functional collaboration with sales, data, and technology teams.