Salesforce Data & Systems Analyst - Nonprofit (Remote)

Obama Foundation; Oregon; Hybrid; USD 52,000 - 65,000; Full time

Job summary

The Obama Foundation in Chicago seeks a Development Data & Systems Analyst to optimize, maintain, and innovate our Salesforce CRM ecosystem. You will lead the Development team’s ticketing system, deliver custom reports, and test new workflows to support principal gifts and grants.

This role requires 1–2 years in data analytics within nonprofit settings, strong Salesforce expertise, and the ability to translate complex concepts for non-technical staff.

Qualifications

• 1–2 years in data analytics or systems administration within a nonprofit environment preferred.
• Experience building complex Salesforce reports and dashboards.
• Experience managing a data request queue or ticketing system for frontline staff.
• Strong analytical, problem-solving, and QA skills with attention to data hygiene.
• Familiarity with nonprofit fundraising mechanics including major gifts and grants.

Responsibilities

• Own the Development team's Salesforce ticketing system and SLAs.
• Provide technical guidance and training for frontline staff and draft SOPs.
• Design, build, and enforce standardized Salesforce workflows for duplicates and donor recognition.
• Build reports and dashboards to capture lifecycle, milestones, and reporting triggers for gifts and grants.
• Perform QA testing in Salesforce sandbox and for production deployments.

Skills

Analytical thinking

Attention to detail

Communication

Prioritization

Team collaboration

Tools

Salesforce CRM

NPSP / Nonprofit Cloud

Reports & Dashboards

Job description

The Obama Foundation in Chicago seeks a Development Data & Systems Analyst to optimize, maintain, and innovate our Salesforce CRM ecosystem. You will lead the Development team’s ticketing system, deliver custom reports, and test new workflows to support principal gifts and grants.

This role requires 1–2 years in data analytics within nonprofit settings, strong Salesforce expertise, and the ability to translate complex concepts for non-technical staff.