Salesforce Data Cloud Developer — Real-Time Personalization

Tata Consultancy Services; Charlotte (NC); On-site; USD 110,000 - 125,000; Full time

Job summary

Tata Consultancy Services in Charlotte, NC is seeking a Salesforce Data 360 Developer to design, develop, and implement data-driven solutions within the Salesforce ecosystem. You will unify customer data and build identity resolution strategies to support real-time personalization across Salesforce platforms.

The role focuses on building data pipelines, data models, and activation workflows while ensuring governance, quality, and compliance across datasets.

Qualifications

• Experience with Salesforce Data Cloud architecture and data integration.
• Knowledge of data models, ingestion pipelines, and data governance.

Responsibilities

• Design and implement Data Cloud (Data 360) solutions within the Salesforce ecosystem.
• Configure and manage data ingestion pipelines from multiple sources (CRM, APIs, data lakes, external systems).
• Develop and maintain data models, data streams, and data harmonization rules.
• Implement identity resolution and customer profile unification.
• Build and manage calculated insights, segments, and audience activation workflows.
• Integrate Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud, and external applications.
• Develop data transformations using SQL, Data Cloud Query Language, or other tools.
• Ensure data governance, quality, and compliance across datasets.
• Work with business stakeholders to translate requirements into technical solutions.
• Support real-time and batch activation use cases (e.g., personalization, campaigns, analytics).
• Troubleshoot and optimize Data Cloud configurations and performance.

Skills

SQL / SOQL

REST & SOAP APIs

Data integration

Real-time personalization

Tools

Salesforce Data Cloud

MuleSoft

Informatica

ETL tools

Tableau

Power BI

Sales Cloud

Service Cloud

AWS

Azure

GCP

Job description

Tata Consultancy Services in Charlotte, NC is seeking a Salesforce Data 360 Developer to design, develop, and implement data-driven solutions within the Salesforce ecosystem. You will unify customer data and build identity resolution strategies to support real-time personalization across Salesforce platforms.

The role focuses on building data pipelines, data models, and activation workflows while ensuring governance, quality, and compliance across datasets.