Salesforce CPQ Admin & Intake Lead

Abnormal; Oregon; Hybrid; USD 107,000 - 154,000; Full time

Job summary

Abnormal AI is seeking a Salesforce Administrator to own Salesforce CPQ configuration and manage the intake process for incoming requests. You will scope, route, and prioritize work while also owning the pricing and quoting engine used by the sales team.

The role requires 3-5 years in Salesforce Administration with CPQ experience and a Salesforce Administrator certification. Collaboration with Sales Ops and Marketing Ops is essential, and AI tooling will be integrated into daily workflows.

Qualifications

• 3-5 years of hands-on Salesforce Administration experience, including CPQ configuration in a production environment.
• Salesforce Administrator certification required.
• Hands-on Salesforce CPQ configuration experience: product rules, price rules, bundles, and approval flows.
• Experience with quote-to-cash workflows and contract/e-signature tools (e.g., DocuSign, SpotDraft).
• Strong requirements-gathering and scoping skills — able to translate ambiguous requests into clear, actionable tickets.
• Comfort owning a process end-to-end, from initial intake conversation through routing and prioritization.

Responsibilities

• Own end-to-end Salesforce CPQ configuration: product rules, price rules, bundles, and approval flows.
• Manage quote-to-cash workflows, including contract generation and e-signature integrations.
• Serve as the primary point of contact for CPQ end users, providing troubleshooting, enablement, and documentation.
• Own the requirements intake process for incoming Salesforce administrative requests: gather requirements, scope complexity, and route or prioritize work appropriately.
• Handle intake and resolution of low-complexity Salesforce configuration requests directly, keeping quick wins from adding to the broader backlog.
• Use and evolve AI-assisted tooling to speed up requirements gathering, documentation, and solution scoping.
• Partner cross-functionally with Sales Operations, Marketing Operations, and other Salesforce administrators to keep requests moving smoothly from ask to resolution.

Skills

Salesforce CPQ

Salesforce Administrator certification

CPQ configuration

quote-to-cash

requirements gathering

end-to-end ownership

Education

Bachelor's degree or equivalent experience

Tools

DocuSign

SpotDraft

Job description

Abnormal AI is seeking a Salesforce Administrator to own Salesforce CPQ configuration and manage the intake process for incoming requests. You will scope, route, and prioritize work while also owning the pricing and quoting engine used by the sales team.

The role requires 3-5 years in Salesforce Administration with CPQ experience and a Salesforce Administrator certification. Collaboration with Sales Ops and Marketing Ops is essential, and AI tooling will be integrated into daily workflows.