AI-Driven Salesforce CPQ Admin & Intake

Abnormal; United States; Remote; USD 107,000 - 154,000; Full time

Job summary

Abnormal AI is seeking a Salesforce Administrator to own our Salesforce CPQ platform and the requirements intake process for incoming Salesforce requests. You’ll configure CPQ, manage pricing/quoting workflows, and serve as the primary CPQ support contact for end users.

You will own intake from initial ask to scoped ticket, route work, and ensure smooth progress across Sales Operations and Marketing Ops. This role emphasizes AI‑driven efficiency and cross‑functional collaboration.

Qualifications

• 3–5 years of hands‑on Salesforce Administration experience including CPQ in production
• Hands‑on Salesforce CPQ configuration experience: rules, bundles, approvals
• Experience with quote‑to‑cash workflows and contract/e-signature tools
• Strong requirements‑gathering and scoping skills to translate requests into actionable tickets
• Comfort owning a process end-to-end from intake to routing/prioritization

Responsibilities

• Own end-to-end Salesforce CPQ configuration: product rules, price rules, bundles, and approval flows
• Manage quote-to-cash workflows, including contract generation and e-signature integrations
• Serve as the primary point of contact for CPQ end users with troubleshooting, enablement, and documentation
• Own the requirements intake process for incoming Salesforce administrative requests: gather requirements, scope complexity, route or prioritize work
• Handle intake and resolution of low-complexity Salesforce configuration requests to keep quick wins from accumulating in backlog
• Use AI-assisted tooling to speed up requirements gathering, documentation, and solution scoping
• Partner cross-functionally with Sales Operations, Marketing Operations, and other Salesforce admins to move requests from ask to resolution

Skills

Salesforce Administration

CPQ configuration

Requirements gathering

End-to-end process ownership

AI-assisted tooling

Education

Bachelor's degree or equivalent

Tools

DocuSign

SpotDraft

Job description

Abnormal AI is seeking a Salesforce Administrator to own our Salesforce CPQ platform and the requirements intake process for incoming Salesforce requests. You’ll configure CPQ, manage pricing/quoting workflows, and serve as the primary CPQ support contact for end users.

You will own intake from initial ask to scoped ticket, route work, and ensure smooth progress across Sales Operations and Marketing Ops. This role emphasizes AI‑driven efficiency and cross‑functional collaboration.