Salesforce Consultant

Resource On Demand Limited; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Discretionary bonus

Fully remote work

Job summary

Resource On Demand Limited is seeking a certified Salesforce Consultant to deliver tailored CRM solutions for a range of clients. This fully remote role from South Africa involves requirements gathering, platform configuration, client advisory, issue resolution, and user enablement.

You will configure Sales Cloud and Service Cloud, advise on best practices, troubleshoot issues, and provide training and ongoing support to end users in a remote consulting environment.

Qualifications

• Salesforce Consultant certification is required.
• Salesforce Administrator certification is required.
• Salesforce Sales Cloud and Service Cloud certifications are required.
• At least one technical Salesforce certification, such as Platform Developer, is required.
• Ability to work in a client-facing consulting role and communicate effectively with multiple stakeholders.

Responsibilities

• Partner with internal teams, clients, and stakeholders to understand business needs and translate them into practical Salesforce solutions.
• Gather, analyse, and document requirements before designing fit-for-purpose configurations and processes.
• Configure Salesforce Sales Cloud, Service Cloud, and related functionality to support customer and operational objectives.
• Advise clients on Salesforce implementation, optimisation, and platform best practices.
• Serve as a primary client contact, helping maintain clear communication and a positive delivery experience.
• Troubleshoot platform issues, protect system integrity, and provide training and ongoing support to end users.

Skills

Salesforce consultant cert

Salesforce admin cert

Sales Cloud cert

Service Cloud cert

Platform Developer cert

Client-facing comms

Job description

Role overview

Work as a certified Salesforce Consultant delivering tailored CRM solutions for a range of clients and business units. The role combines requirements gathering, platform configuration, client advisory, issue resolution, and user enablement in a fully remote setup based in South Africa.

Responsibilities

• Partner with internal teams, clients, and stakeholders to understand business needs and translate them into practical Salesforce solutions.
• Gather, analyse, and document requirements before designing fit-for-purpose configurations and processes.
• Configure Salesforce Sales Cloud, Service Cloud, and related functionality to support customer and operational objectives.
• Advise clients on Salesforce implementation, optimisation, and platform best practices.
• Serve as a primary client contact, helping maintain clear communication and a positive delivery experience.
• Troubleshoot platform issues, protect system integrity, and provide training and ongoing support to end users.

Requirements

• Salesforce Consultant certification is required.
• Salesforce Administrator certification is required.
• Salesforce Sales Cloud and Service Cloud certifications are required.
• At least one technical Salesforce certification, such as Platform Developer, is required.
• Ability to work in a client-facing consulting role and communicate effectively with multiple stakeholders.

Benefits and work setup

• Fully remote work from anywhere in South Africa.
• Competitive salary with a discretionary bonus.
• Opportunities for professional development, expert support, and work on varied Salesforce projects.