Salesforce Consultant

ErthDev; EE. UU.; A distancia; USD 55.000 - 83.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid annual leave

Sick leave

Performance bonuses

Annual salary reviews

Learning support

Courses and certifications

Conference opportunities

Equipment and internet support

Medical insurance

Mentorship

Career growth

Descripción de la vacante

ErthDev is seeking a part-time, fully remote Salesforce CRM consultant to help organizations make CRM useful in daily sales, service, and customer operations. You will connect business process discovery with platform configuration, integrations, and user enablement to drive adoption.

You will discover how sales, service, and customer operations work, identify bottlenecks, configure objects, flows, and automation, and set up reports and dashboards.

Formación

• Practical experience configuring Salesforce and a strong understanding of CRM processes.
• Clear communication with stakeholders and skill in gathering requirements.
• Experience with flows, permissions, and reporting.
• Ability to question weak process design and recommend workable alternatives.
• Documentation and user training skills, plus awareness of integrations.
• Good judgment about when to configure and when customization is warranted.

Responsabilidades

• Discover how sales, service, and customer operations work, and identify process bottlenecks.
• Configure CRM objects, flows, and automation to support agreed workflows.
• Set up reports, dashboards, and permission models.
• Coordinate integrations with other business systems and support data migration and cleanup planning.
• Train users, improve adoption, and document configurations and operating procedures.
• Partner with developers where custom work is justified, while avoiding unnecessary complexity.

Conocimientos

Salesforce configuration

CRM processes

Requirements gathering

Flows and permissions

Reporting

Stakeholder communication

Integrations

Training and enablement

Documentation

Herramientas

Salesforce

HubSpot migrations

Descripción del empleo

Help organizations make their CRM useful in day-to-day sales, service, and customer operations. You’ll connect business process discovery with platform configuration, integrations, and user enablement, aiming for a system teams can understand and adopt.

Responsibilities

• Discover how sales, service, and customer operations work, and identify process bottlenecks.
• Configure CRM objects, flows, and automation to support agreed workflows.
• Set up reports, dashboards, and permission models.
• Coordinate integrations with other business systems and support data migration and cleanup planning.
• Train users, improve adoption, and document configurations and operating procedures.
• Partner with developers where custom work is justified, while avoiding unnecessary complexity.

Requirements

• Practical experience configuring Salesforce and a strong understanding of CRM processes.
• Clear communication with stakeholders and skill in gathering requirements.
• Experience with flows, permissions, and reporting.
• Ability to question weak process design and recommend workable alternatives.
• Documentation and user training skills, plus awareness of integrations.
• Good judgment about when to configure and when customization is warranted.

Nice to have

• Salesforce certifications or experience with Sales Cloud, Service Cloud, Experience Cloud, or migrations from HubSpot to Salesforce.

Benefits and work setup

Part-time, fully remote work from Egypt with flexible hours and some collaboration overlap. Cairo office access is available when needed. Benefits include paid annual and sick leave, performance bonuses, annual salary reviews, learning support, courses and certifications, conference opportunities, equipment and internet support, medical insurance, mentorship, and career growth.