Salesforce Commercial Excellence Lead - AI-Driven Growth

Tata Consultancy Services Limited

Detroit (MI)

On-site

USD 120,000 - 150,000

Full time

4 days ago

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Benefits offered by this job

Discretionary Incentive

Medical Coverage

Parental Leaves

401K Plan

Training Reimbursement

Paid Holidays

Job summary

Tata Consultancy Services Limited in Detroit, MI, seeks a Senior Engineer to drive commercial excellence initiatives for global manufacturing clients. You will focus on AI-driven transformation, leveraging Salesforce platforms to enable growth, productivity, and customer experience across marketing, sales, and service functions.

Responsibilities include leading discovery workshops, building business cases, and collaborating with IT and business leaders to embed AI into operating models.

Qualifications

Experience in commercial excellence transformation across marketing, sales and CPQ.
Experience building business cases, ROI models and executive presentations.
Proven ability to lead multi-stakeholder transformations in manufacturing sectors.

Responsibilities

Advise global manufacturing clients on commercial excellence and IT product evaluation.
Lead work-streams within large client engagements and manage client locations.
Drive AI strategy and adoption using Salesforce Agentforce and related clouds.
Develop and present value-focused roadmaps and business cases.

Skills

Salesforce Certification

AI Strategy

Process Transformation

ROI Modeling

Education

Bachelor of Computer Science

Tools

Sales Cloud

Manufacturing Cloud

Job description

Responsibilities include leading discovery workshops, building business cases, and collaborating with IT and business leaders to embed AI into operating models.

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