Salesforce Cloud Systems Analyst (Staff)

Dormont Manufacturing Co; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Various health plans

Time off for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

Job summary

Dormont Manufacturing Co is seeking a Staff Business System Analyst to join their IT Business Apps team in a hybrid work setting. This role involves driving the evolution of CRM systems by capturing business requirements for SFDC Sales Cloud and Experience Cloud implementations. You will work with leaders to define system goals and translate complex business needs into functional designs for engineering teams.

The ideal candidate will have 8-10 years of IT experience, particularly with Salesforce platforms, and will excel in a collaborative, dynamic environment focused on problem-solving and continuous learning.

Qualifications

• 8-10 years of IT professional experience in software development with a focus on system software.
• Proven experience driving system implementation, agile project management, and data flow.
• Experience implementing top-of-the-funnel processes such as lead, account, and partner relationship management.

Responsibilities

• Lead business and functional requirements to Sales/Experience Cloud standards.
• Capture requirements from business users for SFDC implementations.
• Facilitate discussions among business owners to gather requirements.

Skills

Salesforce.com expertise

Agile project management

Problem-solving

Collaboration

Growth mindset

Education

8-10 years of IT experience

6+ years on Salesforce platforms

Experience driving implementation

Tools

Sales Cloud

Experience Cloud

Job description

Dormont Manufacturing Co is seeking a Staff Business System Analyst to join their IT Business Apps team in a hybrid work setting. This role involves driving the evolution of CRM systems by capturing business requirements for SFDC Sales Cloud and Experience Cloud implementations. You will work with leaders to define system goals and translate complex business needs into functional designs for engineering teams.

The ideal candidate will have 8-10 years of IT experience, particularly with Salesforce platforms, and will excel in a collaborative, dynamic environment focused on problem-solving and continuous learning.