Salesforce Sales Cloud BA: Drive Growth & Optimization

Tanium

Durham (NC)

Hybrid

USD 100,000 - 155,000

Full time

38 hours ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Tanium is seeking a skilled Business Analyst with Salesforce Sales Cloud expertise to drive requirements for a portfolio of projects and help optimize our use of Salesforce for customer experience and growth.

The role involves liaising with Sales, Partner, Marketing, Commercial Ops, and Finance, supporting design, testing, and delivery within the Business Systems team. Hybrid in-office schedule across multiple U.S. locations including Durham, NC.

Qualifications

Bachelor’s degree in Computer Science, MIS, Computer Engineering or similar technical degree.
Salesforce Sales Cloud Consultant and Salesforce Administrator Certifications strongly preferred.
Salesforce CPQ Specialist Certification or Business Analyst Certification is a plus.
3+ years of experience as a business analyst/implementation consultant/solutions architect supporting Salesforce platform.
3+ years of declarative development on the Salesforce platform as an administrator.
Experience designing and supporting small to medium scale, complex solutions on Salesforce and associated ecosystems.
Good understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles.
Ability to excel in a fast growing/fast paced environment delivering accuracy where adaptability is imperative.
Excellent communication skills with the ability to collaborate effectively with cross-functional teams.
Experience in Agile/Scrum methodologies is preferred.
Demonstrated understanding of Change Management processes.
Ability to balance multiple tasks simultaneously; workload will be a blend of small, medium, and large projects as well as ongoing production support.

Responsibilities

Works collaboratively with other members of the Sales Systems team to ensure the requirements are understood and documented
Partner with stakeholders to shape requirements and ensure alignment with business/technology strategy and planned initiatives
Assist in the planning, prioritization, design, development and deployment of new projects & system enhancements
Responsible for understanding business requirements, creating/grooming user stories, and partnering with the delivery team to deliver solutions
Leverage business knowledge and expertise to identify opportunities for process improvements
Coordinate and perform system testing to ensure requirements are met. Work closely with the project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off
Partner with business operations team members to define, plan, and execute small and medium projects, in addition to ongoing delivery of run the business enhancements and fixes