Salesforce Cloud Engineer (Sales)

WD-40 Company (UK); United States; Remote; USD 115,000 - 140,000; Full time

Job summary

This innovative firm is seeking a talented Salesforce Cloud Engineer to drive business growth through customized solutions. In this pivotal role, you'll design and implement Salesforce Sales Cloud solutions while collaborating with a dynamic team. Your expertise will empower teams globally as you manage system upgrades and ensure continuous improvement. Join a company that values innovation and collaboration, where your contributions will make a significant impact. If you are passionate about technology and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Medical insurance, 80-95% company-paid premium

Dental and vision insurance

401K match

Paid holidays

Short-day Fridays

Paid week off between Christmas and New Year

Qualifications

• 10+ years of hands-on experience with Salesforce Sales Cloud configuration.
• Active Salesforce certifications required for the role.

Responsibilities

• Design and implement customized Salesforce solutions to meet business needs.
• Act as incident manager to resolve system issues and minimize downtime.

Skills

Salesforce Sales Cloud

Apex programming

Lightning development

Agile methodologies

ITIL service delivery

Communication skills

Education

Bachelor's degree in Computer Science

Significant years of technology field experience

Tools

Salesforce

Trailhead

SaaS platforms

IaaS platforms

PaaS platforms

Job description

Are you ready to make an impact on a global brand? Our talented Salesforce Cloud Engineers are at the forefront of innovation, architecting solutions that drive real business growth. In this role, you will design and implement customized solutions that empower our teams across the globe. You'll have the opportunity to propose, execute, and manage enterprise-level Sales Cloud solutions, always prioritizing configuration first, application purchase second, and customization last.

As a key player in our IT and commercial services team, you will participate in user sessions to capture requirements, act swiftly as an incident manager to resolve system issues, and recommend enhancements by collaborating with Project Managers and Business Analysts. You'll develop comprehensive implementation plans, showcase solution functionality to stakeholders, and ensure our platform stays cutting-edge by managing system upgrades and implementing the latest features and security updates. Join us at WD-40 Company and be part of a team that thrives on innovation, collaboration, and continuous improvement!

Applicants must be authorized to work for any employer in the U.S. and should not require visa sponsorship now or in the future to legally work in the United States.

What You’ll Be Doing

• Designs, develops, and implements customized solutions within the Salesforce platform to meet business requirements.
• Proposes, executes, and manages the implementation and configuration of enterprise-level Salesforce Cloud solutions, prioritizing configuration first, application purchase second, and customization last.
• Participates in user sessions to assist in documenting requirements in the form of user stories.
• Acts as an incident manager, swiftly addressing and resolving system issues to minimize downtime and ensure continuous business operations.
• Recommends enhancements to applications in anticipation of business needs by partnering with Project Managers and Business Analysts to formulate and define scope or required business case analysis.
• Develops implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support.
• Demonstrates solution functionality to business stakeholders as needed or requested as part of or in addition to Sprint activities.
• Produces solutions that are in alignment with guiding principles, security, and privacy standards practiced by the organization.
• Designs and participates in end-user acceptance testing.
• Presents solution options to business users, evaluating the pros and cons of declarative configuration against code and customization.
• Performs impact analysis for scope change requests, documents changes to requirements, configuration, and data mapping/configuration.
• Participates in developing training content for administration and end users.
• Proactively drives continuous adoption of approved methodologies and tools relative to project execution (Agile) and service delivery (ITIL) in support of high-quality outcomes, regulatory requirements, reduced costs, increased efficiencies, and improved system performance.
• Ensures the platform remains current by managing system upgrades and implementing the latest features and security updates.
• Supports Admin(s) in ticketing triage and resolution, including knowledge transfer and training opportunities.

What You’ll Bring To The Role

• Bachelor's degree in Computer Science, Information Technology, Management of Information Systems, or significant years of technology field experience.
• Active Salesforce certifications.
• 10+ years of hands-on experience with Salesforce Sales Cloud configuration and proven understanding of a full software development lifecycle.
• 5+ years of hands-on experience with implementation and integration of packaged applications with Salesforce and its ecosystem.
• Experience with Lightning development.
• Ability to effectively use Trailhead and other training or support solutions provided by Salesforce to advance adoption or knowledge of solutions being deployed.
• General knowledge of Apex programming, AI adoption/integration, and agent development.
• Strong understanding of the practical and innovative application of Customer Relationship Management systems in support of business and IT needs.
• Solid understanding of the financial and operational regulatory requirements of a publicly traded company and how to apply a CRM.
• Able to plan out and lead multiple long-term (multi-year) complex technical cross-functional projects using a variety of tools and methodologies.
• Significant knowledge of complimentary applications to use in place of customizations and/or how to find them.
• Knowledge of SaaS, IaaS, PaaS platforms.
• Strong written and verbal communication and presentation skills, presenting information in an efficient form to both technical and non-technical audiences.

Total Rewards

$115000 – $140000 / year plus 10% - 15% profit-sharing contribution to your retirement account. Salary is determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

Our competitive and comprehensive benefits package provides you protection, security, and peace of mind. We offer life-enhancing health, wellness, and financial programs, including profit incentive rewards. In addition, we want you to recharge and take time off, so enjoy short-day Fridays, paid holidays, and an additional paid week off between Christmas and New year to spend with family and friends! Other benefits include:

• Medical insurance, 80-95% company-paid premium
• Dental and vision insurance
• 401K match

About Us

At WD-40 Company, we believe that purpose-driven and values guided people create amazing outcomes. Our "why" is refreshingly simple - we exist to create positive lasting memories in everything we do.

Why You Should Apply

• A strong values-aligned organization where contributions are acknowledged and rewarded, and where 91% experiences a sense of belonging.
• A learning-based culture where 85% of our people believe they can achieve their career objectives.
• Over 94% employee engagement as of the February 2025 global employee survey results.
• 99% of our people report that they “love to tell people that they work for WD-40 Company”!

Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and play by our values every day.

Thank you for considering WD-40 Company in your career search!

#PositiveLastingMemories

At WD-40 Company we foster a culture of inclusion where all individuals are recognized, valued, respected, and experience a sense of belonging. All qualified applicants will receive consideration for employment without regard to individual characteristics that make us unique such as our backgrounds, experiences, qualities, talents, traits, beliefs, and preferences.