Salesforce Business Analyst - Drive CRM Solutions & Growth

Experis Technology Group; Chicago (IL); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Health Savings Account

Health Flexible Spending Account

Dependent Care FSA

Life insurance

Disability insurance

Travel insurance

401(k) with match

Weekly pay

Job summary

Experis Technology Group is seeking a Salesforce Business Analyst to join the Business Solutions team in Fort Mill, SC. The role focuses on translating business requirements into scalable Salesforce solutions, building workflows, reports, and custom objects, and documenting technical specs.

Ideal candidates will have deep knowledge of Sales Cloud, Service Cloud, Experience Cloud, and CPQ, with strong analytical, communication, and problem-solving skills in a fast-paced environment.

Qualifications

• Proven expertise with Salesforce modules and configurations.
• Ability to translate business requirements into Salesforce solutions.
• Strong analytical and problem-solving skills in a fast-paced setting.
• Experience collaborating with diverse project teams to build scalable apps.
• Familiarity with declarative automation within Salesforce ecosystem.

Responsibilities

• Coordinate with stakeholders to identify requirements and translate to Salesforce solutions.
• Create configurable Salesforce solutions with workflows, reports, objects, and validation rules.
• Document processes, data models, and technical specs for Salesforce projects.
• Work with design teams to ensure key business operations are addressed.
• Promote CRM best practices to align solutions with company strategy.

Skills

Sales Cloud

Service Cloud

Experience Cloud

Salesforce CPQ

Requirements gathering

Cross-functional collaboration

Declarative automation

Job description

Experis Technology Group is seeking a Salesforce Business Analyst to join the Business Solutions team in Fort Mill, SC. The role focuses on translating business requirements into scalable Salesforce solutions, building workflows, reports, and custom objects, and documenting technical specs.

Ideal candidates will have deep knowledge of Sales Cloud, Service Cloud, Experience Cloud, and CPQ, with strong analytical, communication, and problem-solving skills in a fast-paced environment.