Salesforce Business Analyst: Bridge, Analyze & Optimize

Blue5Green, Inc.; Princeton (NJ); In loco; USD 95.000 - 125.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid time off

Descrizione del lavoro

Blue5Green is seeking a Business Analyst to bridge the gap between U.S.-based business stakeholders and our Salesforce engineering team. The role leads discovery, requirements elicitation, and user-story definition, ensuring acceptance criteria and UAT readiness.

You’ll maintain traceability from business requirements through development and release, collaborating with Salesforce Architects and Developers to validate feasibility and clarify requirements in an Agile environment.

Competenze

• Strong Salesforce/CRM functional experience with understanding of Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud, or relevant Salesforce capabilities.
• Excellent requirement elicitation, process mapping, user-story writing, acceptance-criteria definition, and UAT skills.
• Strong stakeholder management and client-facing communication.
• Experience working in Agile/Scrum environments.
• Experience with Jira and Confluence.
• Investment Banking, Wealth Management, Capital Markets, Banking, or Financial Services experience is preferred for BFSI programs.
• Salesforce Business Analyst, Administrator, or other relevant certification is a plus.

Mansioni

• Act as the bridge between business stakeholders and the Salesforce engineering team and lead discovery and requirements elicitation.
• Translate business needs into user stories, acceptance criteria, and business rules.
• Maintain traceability from requirements through development, testing, UAT, and release.
• Collaborate with Salesforce Architects and Developers to validate feasibility and clarify requirements.
• Coordinate UAT, manage feedback, and drive issue clarification and resolution.
• Create BRD/FRD, data requirements, and functional documentation as appropriate.
• Use Jira, Confluence, or equivalent tools to manage artifacts and ensure clear communication.

Conoscenze

Salesforce/CRM experience

Requirements elicitation

Stakeholder management

Agile/Scrum

Jira

Confluence

BFSI domain experience (preferred)

Salesforce certification (plus)

Formazione

Bachelor's degree in CS/IT/Engineering/Business

Strumenti

Jira

Confluence

Descrizione del lavoro

Blue5Green is seeking a Business Analyst to bridge the gap between U.S.-based business stakeholders and our Salesforce engineering team. The role leads discovery, requirements elicitation, and user-story definition, ensuring acceptance criteria and UAT readiness.

You’ll maintain traceability from business requirements through development and release, collaborating with Salesforce Architects and Developers to validate feasibility and clarify requirements in an Agile environment.