Salesforce Business Analyst - Agile Service Cloud Expert

Yudrio, Inc; Washington (District of Columbia); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Profit-sharing

Low-cost vision and dental plan

Job summary

Yudrio, Inc. is looking for a Salesforce Business Analyst to join their hybrid team in Washington, D.C. This role emphasizes collaboration in Agile environments, focusing on delivering Salesforce solutions while aligning business needs with technical execution. Candidates should possess strong facilitation skills and experience with user story creation, along with a solid background in Salesforce platforms to drive digital transformation efforts.

Qualifications

• 3+ years of experience as a Business Analyst on Agile teams, preferably Salesforce.
• Proven ability to write clear user stories and manage backlogs.
• Experience with Salesforce Service Cloud and/or Experience Cloud.

Responsibilities

• Translate business objectives into user stories with clear acceptance criteria.
• Facilitate workshops to gather requirements and define MVP scope.
• Support UAT planning and execution.

Skills

Communication

Collaboration

Facilitation

Agile methodologies

Requirements gathering

Education

Bachelor's degree

Tools

Jira

Azure DevOps

Job description

Yudrio, Inc. is looking for a Salesforce Business Analyst to join their hybrid team in Washington, D.C. This role emphasizes collaboration in Agile environments, focusing on delivering Salesforce solutions while aligning business needs with technical execution. Candidates should possess strong facilitation skills and experience with user story creation, along with a solid background in Salesforce platforms to drive digital transformation efforts.