Salesforce Business Analyst

MeeBoss; Palo Alto (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

MeeBoss is seeking a SFDC Business Analyst/PM to lead end-to-end Salesforce projects in California. The role involves planning, coordinating with admins, developers, and vendors, and driving user adoption through training and change management.

We value strong communication, governance, and security practices, with experience across Sales Cloud, Service Cloud, Marketing Cloud, and CPQ. PMP/Certified options add value.

Qualifications

• Bachelor’s degree in Computer Science, Business, Information Systems, or related field (MBA preferred).
• 10+ years of project management experience, with at least 5 years managing Salesforce projects.
• Strong understanding of Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, CPQ, etc.).
• Experience with Agile and Waterfall methodologies; Scrum Master or PMP certification is a plus.

Responsibilities

• Lead end-to-end Salesforce project lifecycle from planning to closure.
• Collaborate with stakeholders to define scope, timelines, and deliverables.
• Coordinate with admins, developers, architects, and vendors for seamless execution.
• Facilitate Agile ceremonies and ensure adherence to project methodology.
• Manage change requests with impact analysis and approvals.
• Provide status updates and executive-level reporting on progress and risks.

Skills

Salesforce

Project management

Stakeholder management

Agile/Scrum

Vendor coordination

Education

Bachelor’s degree in CS/Business/IS

MBA preferred

Tools

JIRA

Asana

MS Project

Netsuite integration

Copado

Job description

Position : SFDC BA Location: CA Salesforce certifications (Administrator, Platform App Builder, or Project Manager/Consultant credentials preferred). Key

What you will do

• Lead end-to-end Salesforce project lifecycle, including planning, execution, monitoring, and closure. Collaborate with business stakeholders to define project scope, requirements, timelines, and deliverables Coordinate with Salesforce admins, developers, architects, and third-party vendors to ensure seamless execution. Develop and maintain detailed project plans, including resource allocation, budgets,risks, and issue tracking. Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and ensure adherence to project methodology. Manage change requests, ensuring impact analysis and approvals are properly handled. Ensure compliance with Salesforce best practices, governance, and security standards. Provide regular status updates and executive-level reporting on project progress, risks, and dependencies. Drive user adoption by supporting training, change management, and stakeholder communications. Act as the escalation point for project-related issues and work to resolve them quickly. Support post-go-live hypercare, triage production defects, and manage enhancement requests within a structured release management cycle. Deep functional understanding of mid-term contract amendments, including add-ons, upsells, downgrades, early renewals, cancellations, and co-terming logic Partner with Sales Ops, Customer Success, and Finance to define key SaaS/recurring revenue metrics (e.g., ARR/MRR, Churn, Net Revenue Retention (NRR), and Renewal Rates) and reflect them in system reporting.
• Required

What we are looking for

• Bachelor’s degree in Computer Science, Business, Information Systems, or related field (MBA preferred). 10+ years of project management experience, with at least 5 years managing Salesforce projects. Strong understanding of Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, CPQ, etc.). Experience with Agile and Waterfall methodologies; Scrum Master or PMP certification is a plus. Excellent stakeholder management, communication, and presentation skills. Strong problem-solving skills with the ability to manage competing priorities in a fast-paced environment.
• Preferred Skills: Experience with tools such as JIRA, Asana, or MS Project for project tracking. Familiarity with Salesforce integration tools ( Netsuite). Exposure to release management and DevOps tools (Copado). Ability to manage vendor relationships and contracts.