DoD Salesforce Business Analyst — Requirements & UAT Lead

North-South-Consulting-Group; Elizabethtown (KY); On-site; USD 75,000 - 95,000; Full time

Job summary

North-South-Consulting-Group in Elizabethtown, KY is hiring a Business Analyst to connect DoD customers with the team building their Salesforce solutions. You will learn how customers work, translate needs into clear requirements and user stories, and ensure what we deliver addresses the right problem.

You will collaborate with the Project Manager, Salesforce Architect, and developers on-site; US citizenship is required.

Qualifications

• 3+ years of business analysis experience
• Working in an Agile team
• Eliciting requirements and writing user stories and acceptance criteria
• Developing and refining User Stories
• Hands-on Salesforce experience as an analyst, administrator, or power user

Responsibilities

• Lead requirements workshops, interviews, and observation sessions with government stakeholders and end users
• Document current and future business processes, including process maps and data flows
• Write clear user stories with acceptance criteria, and maintain the backlog with the Project Manager
• Perform fit-gap analysis to identify where standard Salesforce features meet a need and where custom work is required
• Configure basic Salesforce features (fields, page layouts, list views, reports, and dashboards) as needed
• Write test cases, support system testing, and coordinate user acceptance testing (UAT)
• Maintain a requirements traceability matrix from need to delivered feature
• Create training materials, user guides, and release notes, and support user training
• Gather user feedback after release and recommend improvements

Skills

Curiosity

Clear communication

Active listening

Attention to detail

Critical thinking

Collaboration

Education

Salesforce Certified Business Analyst

Bachelor's degree in Business/Information Systems or related field

IIBA CBAP or CCBA

Salesforce Certified Platform Administrator

Salesforce Certified Platform App Builder

Agile certification (e.g., CPO or SAFe POPM)

CompTIA Security+

Tools

Salesforce

Jira

Confluence

Git

Job description

North-South-Consulting-Group in Elizabethtown, KY is hiring a Business Analyst to connect DoD customers with the team building their Salesforce solutions. You will learn how customers work, translate needs into clear requirements and user stories, and ensure what we deliver addresses the right problem.

You will collaborate with the Project Manager, Salesforce Architect, and developers on-site; US citizenship is required.