Salesforce B2B Commerce Product Owner

LTM; Indian Trail (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive Medical Plan

Short/Long-Term Disability

401(k) with Company match

Life Insurance

Paid Vacation and Holidays

Paid Parental Leave

Job summary

LTIMindtree seeks an experienced Salesforce B2B Digital Commerce Product Owner in North Carolina to lead strategy, roadmap, and delivery of enterprise B2B commerce solutions. You will collaborate with business stakeholders, customers, sales, and technology teams to create scalable digital commerce experiences that drive revenue, engagement, and efficiency.

The role requires translating business needs into actionable requirements, prioritizing the backlog, and ensuring successful end-to-end

Qualifications

• 8 years of experience in Product Ownership, Product Management, or Business Analysis
• 3 years of experience in B2B Digital Commerce platforms such as Salesforce B2B Commerce, Salesforce Commerce Cloud, Adobe Commerce/Magento, SAP Commerce Hybris, commercetools, Shopify Plus B2B
• Strong understanding of B2B commerce processes and customer journeys
• Experience managing product backlogs and user story creation
• Hands-on experience in Agile/Scrum methodologies
• Strong stakeholder management and communication skills
• Experience working with cross-functional global teams

Responsibilities

• Define and own the B2B Digital Commerce product vision, strategy, and roadmap
• Gather, analyze, and document business requirements from key stakeholders
• Translate requirements into epics, features, user stories, and acceptance criteria
• Prioritize and manage the product backlog based on business value
• Own the end-to-end B2B customer journey including discovery, catalog, pricing, ordering, and self-service
• Serve as liaison between business and technology teams and participate in Agile ceremonies
• Define and track product KPIs and use analytics to drive decisions
• Collaborate with Sales, Marketing, Customer Service, Operations, and IT across global teams

Skills

Product Ownership

Backlog Management

Agile SCRUM

Stakeholder Management

Cross-functional Teams

Communication

Tools

Salesforce B2B Commerce

Salesforce Commerce Cloud

Adobe Commerce Magento

SAP Commerce Hybris

commercetools

Shopify Plus B2B

Job description

Job Title

Salesforce B2B Digital Commerce Product Owner

Job Location

North Carolina, USA

Experience

8 - 12 Years

Role Overview

We are seeking an experienced B2B Digital Commerce Product Owner to lead the strategy roadmap and delivery of enterprise B2B commerce solutions The ideal candidate will work closely with business stakeholders customers sales teams and technology teams to create scalable customercentric digital commerce experiences that drive revenue growth enhance customer engagement and improve operational efficiency

The Product Owner will be responsible for translating business needs into actionable product requirements prioritizing the product backlog and ensuring successful delivery of digital commerce initiatives across the end-to-end customer journey

Key Responsibilities

Product Strategy Roadmap

Define and own the B2B Digital Commerce product vision strategy and roadmap

Align product initiatives with business objectives customer needs and organizational priorities

Identify opportunities to improve customer experience operational efficiency and digital revenue growth

Develop business cases and ROIdriven recommendations for commerce enhancements

Requirements Backlog Management

Gather analyze and document business requirements from key stakeholders

Translate requirements into epics features user stories and acceptance criteria

Prioritize and manage the product backlog based on business value and strategic goals

Ensure clear communication of product requirements to delivery teams

Digital Commerce Experience

Own the endtoend B2B customer journey including

• Product discovery
• Catalog management
• Contract pricing
• Customerspecific pricing
• Bulk ordering
• Quotetoorder processes
• Order tracking
• Selfservice portals
• Account management
• Reordering and subscription capabilities

Drive initiatives to enhance digital adoption and customer satisfaction

Agile Delivery

Serve as the primary liaison between business and technology teams

Participate in Agile ceremonies including sprint planning backlog grooming reviews and retrospectives

Validate delivered functionality against business requirements

Support UAT activities and release management processes

Stakeholder Management

Collaborate with crossfunctional teams including Sales Marketing Customer Service Operations Supply Chain and IT

Manage stakeholder expectations and provide regular status updates

Act as a trusted advisor for digital commerce transformation initiatives

Data Performance Management

Define and track product KPIs

Analyze customer behavior adoption trends and digital commerce performance metrics

Leverage analytics to make datadriven product decisions

Continuously identify improvement opportunities based on customer feedback and business outcomes

Required Skills Qualifications

Must Have

8 years of experience in Product Ownership Product Management or Business Analysis

3 years of experience in B2B Digital Commerce platforms such as

• Salesforce B2B Commerce
• Salesforce Commerce Cloud
• Adobe Commerce Magento
• SAP Commerce Hybris
• commercetools
• Shopify Plus B2B

Strong understanding of B2B commerce processes and customer journeys

Experience managing product backlogs and user story creation

Hands-on experience in AgileScrum methodologies

Strong stakeholder management and communication skills

Experience working with crossfunctional global teams

Preferred Skills

• Knowledge of CRM platforms such as Salesforce Sales Cloud
• Understanding of ERP integrations SAP Oracle Microsoft Dynamics etc
• Experience with CPQ Configure Price Quote solutions
• Familiarity with OMS Order Management Systems and PIM solutions
• Experience with digital analytics tools such as Google Analytics Adobe Analytics or Power BI
• Understanding of APIbased integrations and commerce ecosystem architecture

Preferred Domain Experience

• Manufacturing
• Industrial Products
• Distribution Wholesale
• Healthcare Life Sciences
• Medical Devices
• Technology Electronics
• Consumer Goods
• Supply Chain Logistics

Key Competencies

• Product Vision Strategy
• Digital Commerce Expertise
• CustomerCentric Thinking
• Business Analysis
• Agile Product Management
• Stakeholder Management
• DataDriven Decision Making
• Problem Solving
• Leadership Influence
• Roadmap Planning

Certifications Preferred

• Certified Scrum Product Owner CSPO
• SAFe Product OwnerProduct Manager POPM
• Salesforce Commerce Cloud Certification
• Salesforce Administrator Certification
• PMIACP
• Agile Certifications

Success Metrics

• Digital revenue growth
• Customer adoption and engagement
• Conversion rate improvements
• Customer satisfaction CSAT
• Feature adoption rate
• Order completion and selfservice utilization
• Sprint and release predictability
• Business value delivered against roadmap commitments

Other Details

Variable Compensation: This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits And Perks

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.