Salesforce Administrator - Remote & Impactful Automation

Salas O’Brien, Inc.; United States; Hybrid; USD 75.000 - 100.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) with company match

Paid time off and company holidays

Wellness programs and employee support

Zusammenfassung

Salas O'Brien is seeking a Salesforce Administrator to support ongoing administration, improvement, and adoption of the Salesforce platform. Reporting to the Technology Manager, you will gather business requirements, translate operational needs into scalable solutions, and collaborate with the in-house Developer on enhancements and integrations.

The role requires strong knowledge of Salesforce and Certinia, with experience in user access, configuration, data quality, training, and platform

Qualifikationen

• Bachelor's degree in information systems, computer science, business, or related field or equivalent experience.
• At least two years of Salesforce administration experience with hands-on configuration of automation, security and access controls, objects, fields, page layouts, record types, apps, reports, and dashboards.
• Salesforce Administrator certification preferred.
• Experience with Certinia and integrated third-party applications such as MuleSoft, Conga, Egnyte, and Concur is a plus.
• Proficiency in declarative Salesforce configuration including Flow automation, security, access controls, reports, and dashboards.
• Knowledge of data-quality management, data imports/exports, testing, release management, and change governance.
• Strong business analysis, troubleshooting, and communication skills.
• Ability to train users and stakeholders and create clear technical documentation.

Aufgaben

• Administer Salesforce users, licenses, roles, profiles, permission sets, and onboarding/deactivation.
• Configure Salesforce objects, fields, page layouts, record types, Dynamic Forms, flows, reports, dashboards, and mobile features.
• Gather and document business requirements and translate them into scalable Salesforce solutions.
• Manage sandbox environments and support testing, deployment, validation, and documentation of changes.
• Maintain data quality with validation rules, deduplication, imports, exports, and appropriate automation.
• Conduct security and access reviews, release-readiness activities, and monitor automation.
• Provide user support, troubleshoot issues, and escalate development needs.
• Coordinate changes with governance processes and ensure smooth release communications.
• Coordinate testing, training, and documentation for platform changes.
• Monitor user adoption and suggest process and design improvements.
• Collaborate with in-house Salesforce Developer and stakeholders on integrations.
• Support third-party applications like MuleSoft, Conga, Egnyte, and Concur.

Kenntnisse

Salesforce administration

Flow automation

Security & access controls

Reports & dashboards

Business analysis

Troubleshooting

Communication

Ausbildung

Bachelor's degree in information systems or related field

Tools

MuleSoft

Conga

Egnyte

Concur

Jobbeschreibung

Salas O'Brien is seeking a Salesforce Administrator to support ongoing administration, improvement, and adoption of the Salesforce platform. Reporting to the Technology Manager, you will gather business requirements, translate operational needs into scalable solutions, and collaborate with the in-house Developer on enhancements and integrations.

The role requires strong knowledge of Salesforce and Certinia, with experience in user access, configuration, data quality, training, and platform