Salesforce Administrator – Multi-Org Specialist

Harvard Central Administration (CADM) Talent Acquisition; Cambridge (MA); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Generous paid time off

Tuition assistance

Hybrid work model

Wellbeing resources

Job summary

Harvard University IT seeks a Salesforce Administrator to support a university-wide internal CRM service across multiple Salesforce orgs. You’ll field requests, design solutions with the Business Analyst and Project Managers, implement best practices, and measure impact with customers.

Join a large Salesforce community with ongoing learning and internal user groups. This hybrid role offers collaboration with external vendors and a mission-driven environment at Harvard.

Qualifications

• Minimum two years post-secondary education or relevant work experience.
• Salesforce Administrator Certification is required.
• Experience with Salesforce standard objects and data model is expected.

Responsibilities

• Provide day-to-day support for multiple Salesforce implementations.
• Manage user roles, permissions, profiles, and security settings across orgs.
• Create and manage custom objects, fields, formulas, and automation.

Skills

Salesforce administration

Enterprise Salesforce

Data Loader

Excel

Jira

Documentation

Data integrity

Communication

Agile

Security

Education

2+ years post-secondary education or relevant work experience

Salesforce Administrator Certification

Tools

Salesforce Flow

Data Loader

Jira

Job description

Harvard University IT seeks a Salesforce Administrator to support a university-wide internal CRM service across multiple Salesforce orgs. You’ll field requests, design solutions with the Business Analyst and Project Managers, implement best practices, and measure impact with customers.

Join a large Salesforce community with ongoing learning and internal user groups. This hybrid role offers collaboration with external vendors and a mission-driven environment at Harvard.