Salesforce Administrator I – Hybrid (Entry‑Level)

University of Utah Health; Salt Lake City (UT); Hybrid; USD 55,000 - 70,000; Full time

Job summary

University of Utah Health seeks an Enterprise Software Administrator I to support Salesforce administration, security, data management, and reporting. You will configure solutions, build dashboards, and provide user training to university departments and staff.

The role emphasizes collaboration with IT teams, ongoing Salesforce certification, and contributing to CRM initiatives that serve students, faculty, and staff in a hybrid work environment.

Qualifications

• Bachelor’s degree (or equivalent) plus 2 years related work experience or a master’s degree.
• Hands-on Salesforce experience through work, internships, academic projects, certifications, Trailhead learning, or equivalent.
• Salesforce Associate or Salesforce Administrator certification or progress toward certification; may be required within 6 months of hiring.

Responsibilities

• Support the day-to-day administration of Salesforce, including user accounts, permissions, security settings, and data management.
• Build and maintain reports, dashboards, list views, and other tools that support university operations and decision-making.
• Assist with Salesforce configuration, including fields, objects, page layouts, validation rules, and automation.
• Support the development and maintenance of Salesforce Flows and other declarative solutions.
• Provide user support, training, and guidance to departments and end users.
• Assist with data analysis, reporting, and data quality initiatives involving Salesforce and related university systems.
• Help document business processes, data definitions, system configurations, and technical solutions.
• Participate in testing, troubleshooting, and deployment activities to ensure system reliability, data integrity, and successful system enhancements.
• Help gather and document business requirements and help translate them into effective Salesforce solutions.
• Maintain system documentation, procedures, and knowledge-base resources.
• Collaborate with university stakeholders and IT teams to support CRM, reporting, and data-related projects.
• Pursue ongoing Salesforce training, certification, and professional development.
• Support the development, testing, implementation, and continuous improvement of Salesforce solutions and related initiatives.

Skills

Salesforce

Data analysis

Communication skills

Customer service

Problem solving

Education

Bachelor's degree or equivalent

Master's degree or equiv.

Tools

Excel

Tableau

Data Loader

SQL

SOQL

Job description

University of Utah Health seeks an Enterprise Software Administrator I to support Salesforce administration, security, data management, and reporting. You will configure solutions, build dashboards, and provide user training to university departments and staff.

The role emphasizes collaboration with IT teams, ongoing Salesforce certification, and contributing to CRM initiatives that serve students, faculty, and staff in a hybrid work environment.