Senior Salesforce Admin for Multi-Org & Experience Cloud

Brooksource; Tennessee; On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401k matching

Paid time off

Employee assistance program

Job summary

Brooksource is seeking a Salesforce Platform Administrator II to manage advanced admin tasks across a large enterprise Salesforce environment. You will handle user setup, security, and platform enhancements across multiple orgs including Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud.

The role emphasizes governance, security, and collaboration with stakeholders, vendors, and internal Salesforce teams to maintain high-performing solutions.

Qualifications

• Bachelor's degree required or in related field.
• Minimum of three years of professional Salesforce Administration experience.
• Salesforce Certified Advanced Administrator (Administrator II) certification required or must be obtained within established timeframe.
• Strong understanding of Salesforce administration, including user management, security, object configuration, Flows, and automation.

Responsibilities

• Provide daily Salesforce administrative support, including user provisioning, profile and permission management, and security configuration.
• Implement small to medium-sized enhancements such as page layouts, Flows, process automation, and minor data model updates.
• Monitor and maintain data quality through duplicate prevention, validation rules, and data hygiene activities.
• Support functionality across Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud.
• Troubleshoot user issues and elevate complex technical concerns as needed.
• Partner with business stakeholders to gather requirements and translate them into Salesforce configuration solutions.
• Assist with release management, including sandbox preparation, testing coordination, and deployment support.
• Ensure compliance with platform security, governance, documentation, and audit requirements.
• Collaborate with vendor partners and internal Salesforce teams to maintain consistency across multiple orgs.
• Develop and maintain reports and dashboards based on business needs.
• Stay current on Salesforce releases and recommend platform improvements.

Skills

Salesforce administration

User management

Security configuration

Flows

Automation

Multi-org management

Agile methodologies

Communication skills

Education

Bachelor's degree in Computer Science, Information Systems, Business, or related field

Tools

Salesforce

Experience Cloud

Service Cloud

Sales Cloud

Public Sector Solutions

Job description

Brooksource is seeking a Salesforce Platform Administrator II to manage advanced admin tasks across a large enterprise Salesforce environment. You will handle user setup, security, and platform enhancements across multiple orgs including Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud.

The role emphasizes governance, security, and collaboration with stakeholders, vendors, and internal Salesforce teams to maintain high-performing solutions.