Salesforce Administrator (Job ID 3022379)

ADT; Boca Raton (FL); Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

ADT Security Services seeks a Salesforce Administrator/Developer to join a team focused on configuring and optimizing our Salesforce quoting platform to support products, services and pricing while aligning with our go-to-market initiatives. The role requires proactive alignment of Salesforce with company goals and supporting multiple user types.

The ideal candidate will have hands-on experience with SF Steelbrick and Sales Cloud, strong communication, attention to detail, and the ability to

Formación

• 2+ years of Salesforce Admin/Developer experience with certification preferred.
• Experience documenting functionality and translating requirements.
• Familiarity with SF Steelbrick and Sales Cloud is desired.

Responsabilidades

• Implement and optimize Salesforce processes, workflows, and automations.
• Collaborate with partners to document requirements and implement changes.
• Assist in testing, deployment, and maintaining process documentation.
• Manage Pricing and Promotion Engine configurations as needed.
• Prioritize workload in a fast-paced, collaborative environment.

Conocimientos

Salesforce reporting tools

communication skills

documentation skills

Agile methodologies

ability to work independently

Educación

Salesforce certification (preferred)

Herramientas

Salesforce CRM

Descripción del empleo

Summary

In this role, you will work within a team to manage the configuration and optimization of our Salesforce quoting platform to create and maintain products, services, and pricing as well as partnering across the organization to execute on our Go-To-Market initiatives. This role requires a proactive approach to ensuring the Salesforce environment is aligned with the company’s short- and long-term goals while fully supporting the needs of various user types. A strong candidate should have experience working with SF Steelbrick and Sales cloud, strong communication skills, be detail-oriented, and be able to work both independently and collaboratively.

Duties and Responsibilities

• Implement and optimize Salesforce processes, workflows, validation rules, and automations to drive Sales growth.
• Collaborate with business partners to document desired functionality, translate functionality to requirements, make recommendations for best practice implementation, and execute the changes.
• Assist in testing and deploying updates, demonstrating new functionality to business partners, and maintaining documentation of processes and configurations.
• Manage Pricing and Promotion Engine, creating or updating promotions, permissions, and fields as needed.
• Identify and manage cross team dependencies to prevent headwinds and foster collaboration.
• Coordinate release deployments and complete deployment validation.
• Independently prioritize workload based on company priorities.
• Additional duties as assigned.

Skills and Competencies

• Strong understanding of Salesforce reporting tools, best practices, objects, configurations, custom apps, formulas, workflows, etc.
• Strong problem-solving, communication, and documentation skills.
• Ability to proactively manage workload in a fast-paced environment.
• Comfortable working independently and collaboratively with remote teams.
• Experience with Agile methodologies and comfortable working within a team.

Minimum Qualifications

• 2+ years of experience as a Salesforce Administrator or Developer (Salesforce certification preferred).
• Ability to manage multiple projects simultaneously with minimal supervision.
• Comprehensive understanding of Salesforce configuration best practices with a proven track record of participating in Salesforce projects or initiatives from concept to implementation.
• Ability to work creatively and analytically in a problem-solving scenario and make a recommendation for best path forward.

Preferred Qualifications

• Salesforce Administrator Certification (Advanced Administrator Certification Preferred).

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.