Salesforce Administrator: Health, Security & Adoption

FormativGroup, LLC; Butlerville (IN); Remote; USD 80,000 - 100,000; Full time

Job summary

FormativGroup is seeking a Salesforce Certified Administrator to ensure health, security, and governance of the Salesforce platform across Sales, Marketing, and operations. You will automate processes, maintain data integrity, and enable users with training and documentation.

This remote role supports audits, upgrades, and cross-functional collaboration in a fast-paced, B2B environment. Strong communication and problem-solving are essential.

Qualifications

• Minimum 5+ years of Salesforce administration experience, preferably in a B2B environment.
• Valid, active Salesforce Certified Administrator certification required; additional Salesforce certifications are highly preferred.
• Experience within a consulting, systems integration, or implementation services environment is highly preferred.
• Strong hands-on experience with Salesforce automation tools, including Flows, Process Builder, and Workflow Rules.
• Experience with data analysis and reporting tools such as Analytics Studio or Tableau preferred but not required.
• Demonstrated ability to manage multiple priorities, meet deadlines, and adapt to changing demands.
• Creative, analytical problem-solving skills with strong attention to detail.
• Proven relationship-building and collaboration skills across cross-functional stakeholders.
• Ability to thrive in a fast-paced environment, responding to challenges with professionalism and composure.
• Excellent written and verbal communication skills, including user training and support.

Responsibilities

• Ensure health, security, and governance of the Salesforce instance through best practices and compliance standards.
• Manage Salesforce administration, including user access, security settings, workflows, Process Builder, and Flows.
• Maintain data integrity, de-duplication, and data security policies.
• Support Salesforce audits, system updates, release management, and upgrades.
• Develop and maintain reports, dashboards, and analytics for Sales, Marketing, and business teams.
• Implement standard data management practices to improve data accuracy and usability.
• Analyze Salesforce data to provide insights that inform business decisions and optimize processes.
• Partner with Sales, Marketing, and cross-functional stakeholders to enhance workflows and operational efficiency.
• Design and implement business processes that streamline operations across supported teams.
• Drive Salesforce adoption through training, documentation, and ongoing user support.
• Manage integrations between Salesforce and third-party technologies.
• Respond to helpdesk requests and troubleshoot configuration and performance issues across Salesforce and integrated systems.

Skills

Salesforce Admin

Security Governance

Automation Tools

Data Reporting

User Enablement

Tools

Salesforce Flows

Process Builder

Workflow Rules

Analytics Studio

Tableau

Job description

FormativGroup is seeking a Salesforce Certified Administrator to ensure health, security, and governance of the Salesforce platform across Sales, Marketing, and operations. You will automate processes, maintain data integrity, and enable users with training and documentation.

This remote role supports audits, upgrades, and cross-functional collaboration in a fast-paced, B2B environment. Strong communication and problem-solving are essential.