Salesforce Administrator: Governance, Adoption & Insights

FormativGroup, LLC; Elm (PA); Remote; USD 80,000 - 100,000; Full time

Job summary

FormativGroup is seeking a Salesforce Certified Administrator to help maintain health, security, and governance of our Salesforce platform in a remote US role. You will support administration, data integrity, reporting, and user enablement across Sales, Marketing, and operations.

The position demands 5+ years of experience and a strong track record in automation and cross-functional collaboration. You will partner with stakeholders to streamline processes, strengthen platform governance, and

Qualifications

• Minimum 5+ years of Salesforce administration experience, preferably in a B2B environment.
• Valid, active Salesforce Certified Administrator certification required; additional Salesforce certifications are highly preferred.
• Experience within a consulting, systems integration, or implementation services environment is highly preferred.
• Strong hands-on experience with Salesforce automation tools, including Flows, Process Builder, and Workflow Rules.
• Experience with data analysis and reporting tools such as Analytics Studio or Tableau preferred but not required.

Responsibilities

• Ensure the health, security, and governance of the Salesforce instance through best practices and compliance standards.
• Manage Salesforce administration, including user access, security settings, workflows, Process Builder, and Flows.
• Maintain data integrity, de-duplication, and data security policies.
• Support Salesforce audits, system updates, release management, and upgrades.
• Develop and maintain reports, dashboards, and analytics for Sales, Marketing, and business teams.
• Implement standard data management practices to improve data accuracy and usability.
• Analyze Salesforce data to provide insights that inform business decisions and optimize processes.
• Partner with Sales, Marketing, and cross-functional stakeholders to enhance workflows and operational efficiency.
• Design and implement business processes that streamline operations across supported teams.
• Drive Salesforce adoption through training, documentation, and ongoing user support.
• Manage integrations between Salesforce and third-party technologies.
• Respond to helpdesk requests and troubleshoot configuration and performance issues across Salesforce and integrated systems.

Skills

Salesforce administration

User enablement

Cross-functional collaboration

Training & documentation

Security & governance

Tools

Analytics Studio

Tableau

Job description

FormativGroup is seeking a Salesforce Certified Administrator to help maintain health, security, and governance of our Salesforce platform in a remote US role. You will support administration, data integrity, reporting, and user enablement across Sales, Marketing, and operations.

The position demands 5+ years of experience and a strong track record in automation and cross-functional collaboration. You will partner with stakeholders to streamline processes, strengthen platform governance, and