Salesforce Administrator | CRM, Data Cloud & DevOps

Heidrick & Struggles International; Chicago (IL); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability leave

Parental leave

Paid time off

401k

Job summary

Heidrick & Struggles International is seeking a Salesforce Administrator in Chicago to design, administer, and enhance our Salesforce ecosystem across multiple clouds and integrations. You will lead governance, data quality, and security while working with a cross-functional team to deliver high-value capabilities that drive revenue and reduce costs.

The role requires a Bachelor's degree in a related field and 3–5 years of Salesforce Administration experience, plus Salesforce certifications and

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 3–5 years of Salesforce.com Administration experience, Sales Cloud on Lightning, for 300+ users.
• Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, and Salesforce Certified Platform App Builder.
• Experience configuring AppExchange products to extend CRM solutions.
• Experience with general Salesforce setup—flows, validation rules, triggers, page layouts, reports, etc.
• Experience with environment maintenance, sandboxes, admin access, data confidentiality, and integration configurations.

Responsibilities

• Design and optimize the CRM solution to maximize Salesforce capabilities.
• Stay current with Salesforce releases and implement relevant features.
• Manage sandboxes, data seeding, and deployment activities with DevOps best practices.
• Ensure data quality, security models, and governance across the Salesforce ecosystem.
• Create and maintain reports and dashboards for leadership and users.
• Collaborate with architects, analysts, and developers to deliver IT solutions.

Skills

Stakeholder communication

Analytical thinking

Team collaboration

Problem solving

Education

Bachelor's degree in Computer Science or Software Engineering

Tools

Salesforce DX

Copado

GitHub

Jira

AppExchange

Job description

Heidrick & Struggles International is seeking a Salesforce Administrator in Chicago to design, administer, and enhance our Salesforce ecosystem across multiple clouds and integrations. You will lead governance, data quality, and security while working with a cross-functional team to deliver high-value capabilities that drive revenue and reduce costs.

The role requires a Bachelor's degree in a related field and 3–5 years of Salesforce Administration experience, plus Salesforce certifications and