Salesforce Administrator: CRM Champion & Data Optimizer

Hayward Water, LLC; North Kingstown (RI); On-site; USD 75,000 - 95,000; Full time

Job summary

Hayward Holdings Inc. in North Kingstown, RI, seeks a CRM Administrator to manage Salesforce day-to-day operations, ensuring data integrity and system stability.

You will support sales, customer care, and service operations by configuring Salesforce objects, workflows, reports, dashboards, and security settings, while partnering with CRM leadership on enhancements and training. This on-site role offers opportunities to optimize processes and user experience.

Qualifications

• 2+ years of Salesforce experience.
• 3+ years supporting teams in a technical capacity.
• Proven ability to translate stakeholder needs into technical requirements.
• Excellent written and verbal communication.
• Experience with source control and CI.

Responsibilities

• Provide day-to-day Salesforce administration and support.
• Configure objects, layouts, workflows, reports, and dashboards.
• Manage user access, roles, and security controls.
• Coordinate and deliver user training and change management.
• Support release management and deployment processes.

Skills

Salesforce Admin

End-user support

Data integrity

Security controls

Reports & dashboards

User access management

Education

BS/BA in related field

Tools

Source control

CI/CD

Salesforce DX

Job description

Hayward Holdings Inc. in North Kingstown, RI, seeks a CRM Administrator to manage Salesforce day-to-day operations, ensuring data integrity and system stability.

You will support sales, customer care, and service operations by configuring Salesforce objects, workflows, reports, dashboards, and security settings, while partnering with CRM leadership on enhancements and training. This on-site role offers opportunities to optimize processes and user experience.