Salesforce Administrator: CPQ, Pardot & GTM Enablement

Certinia; Austin (TX); On-site; USD 90,000 - 113,000; Full time

Job summary

Certinia is seeking an experienced Salesforce Administrator to support Sales Cloud, CPQ/RCA and Marketing Cloud Account Engagement for GTM teams. You will work in Certinia’s internal Salesforce org with various packages, and experience with Agentforce and Slack is a plus.

Responsibilities include designing, configuring and administering SFDC, supporting quote-to-order, installing packages, maintaining data integrity and cross-functional processes, and providing user training and governance.

Qualifications

• 3+ years’ experience as a Salesforce Administrator including technical implementation, day-to-day operation, long-term projects and org maintenance.
• Minimum 1 years experience with Salesforce CPQ or RCA.
• Salesforce.com Basic Admin Certification.
• Flow writing / editing / testing.
• Experience with unit testing, deploying change sets from Salesforce sandbox environments, and familiar with common software development practices and methodologies.
• Bachelor’s degree or related experience.

Responsibilities

• Supporting the internal Certinia Salesforce.com (SFDC) Org
• Design, configure and administer SFDC including, but not limited to Custom Objects, Flow, Custom Fields, Validation Rules and Lightning Pages
• Support the Quote to Order process through the creation of new SKU’s, resolving quote issues in the CPQ solution and monitoring the contracting process to ensure data integrity.
• Install and configure Salesforce packages
• Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting
• Assist with the internal implementation of Certinia applications
• Support the integration of third-party applications with the internal Org
• Work with Salesforce.com to understand their platform roadmap and how to apply enhancements to internal business challenges
• Contribute knowledge and expertise around security models and org governance
• Execute projects to deliver operational improvements to the GTM organization
• Execute other assigned tasks as delegated
• Provide general user training on using Salesforce
• Maintain excellent communication with all end users
• Promote service excellence

Skills

Salesforce Admin

CPQ/RCA

Flow writing

Unit testing

Security model

User training

Education

Bachelor's degree or related experience

Salesforce Admin Certification

Tools

Agentforce

Slack

Salesforce Sandbox

Job description

Certinia is seeking an experienced Salesforce Administrator to support Sales Cloud, CPQ/RCA and Marketing Cloud Account Engagement for GTM teams. You will work in Certinia’s internal Salesforce org with various packages, and experience with Agentforce and Slack is a plus.

Responsibilities include designing, configuring and administering SFDC, supporting quote-to-order, installing packages, maintaining data integrity and cross-functional processes, and providing user training and governance.