Salesforce Administrator

Adebra Solutions; United States; Remote; CAD 70,000 - 95,000; Full time

Job summary

Adebra Solutions is seeking a proactive Salesforce Administrator to join our remote team. You will own user management, security, and data operations across Sales Cloud and Service Cloud for both B2B and B2C needs. You will collaborate with developers to implement solutions and drive process improvements.

The role emphasizes redefining permission structures, optimizing license usage, and delivering clear, scalable Salesforce configurations in a dynamic, ambiguity-tolerant environment.

Qualifications

• Experience: 3+ years of Salesforce administration experience with a bachelor's degree.
• Certifications: Salesforce Administrator required; Advanced Admin or Business Analyst certifications are a plus.

Responsibilities

• Contribute to the development of team processes, documentation, and best practices in a fast-evolving environment.
• Redesign and implement role-based permission groups and profiles to support secure and scalable user access.
• Audit and optimize existing security groups, sharing rules, and permission structures to align with business roles and compliance standards.
• Serve as the primary point of contact for a wide variety of Salesforce requests, including user management, issues, reporting, and data updates.
• Manage and monitor Salesforce license usage, ensuring efficient allocation and compliance with contractual limits.
• Support Data Loader operations, including imports, exports, updates, and deletions, ensuring accuracy and data integrity.
• Collaborate closely with Salesforce developers to clarify requirements, test solutions, and ensure smooth deployments.
• Communicate effectively with both technical and non-technical stakeholders, translating business needs into actionable Salesforce solutions.

Skills

Salesforce administration

Communication

Security model

License management

Data management

Process automation

Cross-functional collaboration

Business analysis

Education

Bachelor's degree

Tools

Data Loader

AppExchange

Amazon Connect

Shopify

Job description

Adebra Solutions

August 26, 2025

When you join Adebra Solutions, you\'re an integral part of making every hire the start of a success story. Your contributions will help us fulfil our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

We are seeking a Salesforce Administrator who is proactive, adaptable, and thrives in environments where processes are still being defined. This is an administrator role for Sales Cloud, Service Cloud, supporting both B2B and B2C functions. It\'s ideal for someone who can confidently navigate ambiguity, ask clarifying questions, and take ownership of a wide range of responsibilities across these platforms. You\'ll be the go-to resource for diverse platform requests, with a strong focus on revamping permissions, managing license usage, and collaborating with developers.

Responsibilities

• Contribute to the development of team processes, documentation, and best practices in a fast-evolving environment.


• Redesign and implement role-based permission groups and profiles to support secure and scalable user access.


• Audit and optimize existing security groups, sharing rules, and permission structures to align with business roles and compliance standards.


• Serve as the primary point of contact for a wide variety of Salesforce requests, including user management, issues, reporting, and data updates.


• Manage and monitor Salesforce license usage, ensuring efficient allocation and compliance with contractual limits.


• Support Data Loader operations, including imports, exports, updates, and deletions, ensuring accuracy and data integrity.


• Collaborate closely with Salesforce developers to clarify requirements, test solutions, and ensure smooth deployments.


• Communicate effectively with both technical and non-technical stakeholders, translating business needs into actionable Salesforce solutions.

Qualifications

• Experience: 3+ years of Salesforce administration experience with a bachelor\'s degree.


• Certifications: Salesforce Administrator required; Advanced Admin or Business Analyst certifications are a plus.

Core Competencies

• Manages Complexity


• Self-Development


• Decision Quality


• Plans & Aligns

Skills

• Written and Verbal Communication


• Security Model (Profiles, Roles, Permission Sets, Sharing Rules)


• License Management and Optimization


• Process Automation (Flows, Workflow Rules)


• Data Loader and Data Management


• Cross-functional Collaboration


• Business Analysis and Change Management

Bonus Experience (Nice To Have)

• Familiarity with AppExchange app creation


• Experience with integrated applications such as Amazon Connect, Shopify or similar platforms

Location

• This role will be based remotely