Salesforce Administrator

Gravity IT Resources; Salt Lake City (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

Gravity IT Resources is seeking a Salesforce Administrator to support sales teams across international markets. You will handle day-to-day administration, troubleshooting, configuration, and workflow optimization to improve platform usability and data quality.

Work closely with business stakeholders to understand requirements, translate them into Salesforce solutions, manage user onboarding, license management, and enable expansion into new markets.

Qualifications

• Experience configuring Salesforce fields, workflows, and platform functionality; troubleshooting and ongoing system support.
• Strong communication and stakeholder management skills; ability to gather requirements from business users.
• Ability to work independently and manage day-to-day Salesforce administration with minimal supervision.
• Salesforce Administrator certification is a plus when applying.

Responsibilities

• Administer and maintain Salesforce Sales Cloud and Service Cloud, including troubleshooting and system enhancements.
• Partner with sales teams to translate business requirements into Salesforce configurations and solutions.
• Support platform enhancements, user onboarding, license management, and expansion into additional markets.
• Collaborate with technical resources supporting ERP integrations and connected systems.
• Identify opportunities to improve workflows, data quality, and operational efficiency.

Skills

Salesforce

Stakeholder management

Requirements gathering

Communication

Independent work

Job description

Job Title: Salesforce Administrator

Location Requirements: On-Site

Job Type: Direct Hire

Role Overview: You will manage and improve a Salesforce environment supporting sales teams across multiple international markets. Your responsibilities include day-to-day administration, troubleshooting, configuration, workflow optimization, and platform enhancements. You will collaborate with business stakeholders to understand requirements and implement practical solutions.

Responsibilities:

• Administer and maintain Salesforce Sales Cloud and Service Cloud, including troubleshooting, break/fix support, field updates, workflow configuration, and system enhancements
• Partner with sales teams to gather requirements, understand business processes, and translate needs into Salesforce configurations and solutions
• Support platform enhancements, rollouts, user onboarding, license management, and expansion into additional markets
• Collaborate with technical resources supporting ERP integrations and connected systems
• Identify opportunities to improve workflows, system usability, data quality, and operational efficiency

Required Qualifications:

• 3–5 years of hands‑on Salesforce administration experience
• Experience configuring Salesforce fields, workflows, and platform functionality, along with troubleshooting and ongoing system support
• Strong communication and stakeholder management skills, including experience gathering requirements from business users
• Ability to work independently and manage day-to-day Salesforce administration with minimal supervision
• Salesforce Administrator certification is a plus

Equal Employment Opportunity Statement

Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.