Salesforce Administrator

LHH; Oakland (CA); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

LHH is seeking a Salesforce Administrator for a on-site contract role in Oakland, CA to support a nonprofit client. You will bridge operational needs with Salesforce capabilities, gathering requirements, configuring solutions, and assisting end-users to drive adoption.

Responsibilities include data management, process improvements, testing, training, and documentation. 3–7 years of experience and Salesforce admin certifications are preferred for this role.

Qualifications

• 3–7 years as a Salesforce Analyst or Business Analyst.
• Proficiency in Salesforce configuration (objects, fields, workflows, reports).
• Familiarity with Salesforce Nonprofit Success Pack (NPSP) is desirable.
• Strong analytical skills to translate business processes into technical solutions.
• Excellent communication for stakeholder engagement.
• Salesforce Administrator or Business Analyst certification preferred.

Responsibilities

• Gather requirements with stakeholders and translate into Salesforce specs.
• Configure Salesforce objects, fields, workflows, and reports.
• Manage data accuracy, imports/exports, and data hygiene.
• Analyze processes and suggest Salesforce-based improvements.
• Oversee UAT and feature deployments.
• Provide training and ongoing end-user support.
• Document configurations, processes, and user guides.

Skills

Salesforce configuration

NPSP familiarity

Analytical skills

Communication skills

Certification preference

Education

Salesforce Administrator certification

Salesforce Business Analyst certification

Tools

Data Loader

Job description

Job Title: Salesforce Administrator (Contract)

Location: Oakland, CA

Contract Duration: 3-6 months (with potential extension)

Position Summary

LHH is in search of a skilled Salesforce Administrator for a on-site contract role with a non-profit client of ours in the Sacramento Area. The Salesforce Administrator will act as the bridge between our nonprofit's operational needs and Salesforce capabilities. This role involves gathering requirements, configuring Salesforce solutions, managing data integrity, and supporting end-users to maximize adoption and efficiency.

Key Responsibilities

• Requirements Gathering: Collaborate with stakeholders to identify business needs and translate them into Salesforce-specific requirements.
• System Configuration: Customize Salesforce objects, fields, workflows, and reports to meet organizational goals.
• Data Management: Ensure data accuracy, perform data imports/exports, and maintain data hygiene.
• Process Improvement: Analyze current processes and recommend enhancements leveraging Salesforce features.
• Testing & Deployment: Conduct User Acceptance Testing (UAT) and oversee feature releases.
• Training & Support: Provide training sessions and ongoing support to staff for effective Salesforce use.
• Documentation: Maintain clear documentation of configurations, processes, and user guides.

Required Qualifications

• Experience: 3-7 years as a Salesforce Analyst or Business Analyst, preferably in nonprofit or similar mission-driven organizations.
• Technical Skills:
• Proficiency in Salesforce configuration (objects, fields, workflows, reports).
• Familiarity with Salesforce Nonprofit Success Pack (NPSP) is highly desirable.
• Analytical Skills: Strong ability to analyze business processes and translate them into technical solutions.
• Communication: Excellent verbal and written communication skills for stakeholder engagement.
• Certifications: Salesforce Administrator or Business Analyst certification preferred.

Preferred Qualifications

• Experience with data migration and integration tools (e.g., Data Loader).
• Knowledge of nonprofit workflows, donor management, and fundraising processes.
• Project management experience and familiarity with Agile methodologies.

Compensation

$40-50/hr

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers