Salesforce Administrator

Zuven technologies Inc; Kohler (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Zuven technologies Inc. seeks an experienced Salesforce professional to provide interim coverage for a critical digital product and lead management ecosystem.

You will partner with business stakeholders, dealer partners, vendors, and development teams to manage day-to-day Salesforce operations and ensure continuity of lead flows and integrations. The role emphasizes hands-on administration, incident management, API/integration troubleshooting, and UAT/production release validation, with a

Qualifications

• Hands-on Salesforce administration/operations experience.
• Production incident management experience.
• Experience with Data Loader/ETL, Salesforce Flow/automation.
• Experience with API/integration troubleshooting.
• Experience supporting lead-generation or lead-routing environments preferred.

Responsibilities

• Administer Salesforce platform and troubleshoot issues.
• Manage production incidents and resolutions.
• Monitor lead flows, integrations, APIs, and automation.
• Use Data Loader or ETL tools for data updates and reporting.
• Coordinate with development teams and drive issue resolution.
• Perform UAT and validate production releases.
• Support dealer onboarding and Salesforce integrations.
• Work with dealer partners, media vendors and third-party technology partners to troubleshoot issues.
• Provide clear communication and escalation of business-critical production issues.
• Investigate issues hands-on within Salesforce.

Skills

Salesforce admin

Incident management

API troubleshooting

Data Loader

Jira

Salesforce Flows

ETL tools

UAT

Tools

Jira

Salesforce Data Loader

Job description

Job Description: Seeking an experienced, hands-on Salesforce resource to provide interim coverage for a business-critical digital product and lead management ecosystem. This individual will partner directly with business stakeholders, dealer partners, vendors, and development teams to manage day-to-day Salesforce operations and ensure continuity of lead flow and integrations.

Key responsibilities include:

• Hands-on Salesforce platform administration and troubleshooting
• Production incident management and resolution
• Monitor and troubleshoot lead flows, integrations, APIs, Salesforce Flows and automation
• Use Salesforce Data Loader or similar ETL tools for bulk updates, data validation, cleansing, reporting and operational support
• Manage and prioritize defects, incidents and enhancements through Jira
• Coordinate with development teams and drive issues through resolution
• Perform UAT and validate production releases
• Support dealer onboarding, territory/ZIP code updates and Salesforce integrations
• Work directly with dealer partners, media vendors and third-party technology partners to troubleshoot issues
• Provide clear communication and escalation of business-critical production issues
• Ability to independently investigate issues and work hands-on within Salesforce is critical

Required experience: Strong hands-on Salesforce administration/operations experience, production incident management, Data Loader/ETL, Salesforce Flow/automation, API/integration troubleshooting, Jira, UAT and release validation. Experience supporting lead-generation or lead-routing environments strongly preferred.

Background Check : No

Drug Screen : No