Membership Sales associate

Massage Envy; Diamond Bar (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Performance-based incentives

Employee discounts on services and ret

Training and development

Career advancement opportunities

Flexible full-time and part-time

Job summary

Massage Envy in Diamond Bar, CA is seeking a friendly Membership Sales Associate who can connect guests with wellness memberships and services. You will educate guests on benefits, drive gift card sales, and help guests choose products for at-home care.

This role emphasizes selling, providing excellent guest experiences from check-in to checkout, and building lasting relationships with members and first-time guests.

Qualifications

• Strong communication and people skills.
• Sales experience is a plus but not required.
• Ability to confidently recommend memberships, services, and products.
• Positive, energetic, and professional attitude.

Responsibilities

• Promote and sell Massage Envy wellness memberships.
• Educate guests on benefits of massage, stretch, and skin care services.
• Drive gift card sales and seasonal promotions.
• Recommend and sell retail products for at-home wellness.
• Rebook guests for future appointments to encourage consistency.
• Build lasting relationships with members and first-time guests.
• Follow up with prospective members and leads.
• Maintain accurate guest information and appointment records.
• Help achieve individual and clinic sales goals.
• Deliver an exceptional guest experience from check-in to check-out.

Skills

Communication skills

People skills

Sales ability

Guest service

Job description

Membership Sales Associate

Full-Time & Part-Time Opportunities Available

Join the Leader in Wellness

Are you passionate about helping people feel their best while building rewarding relationships? At Massage Envy, we're looking for enthusiastic, goal-driven sales professionals who thrive in a customer-focused environment. As a Membership Sales Associate, you'll play a key role in growing our wellness community by connecting guests with services and products that support their health and self-care journey.

If you enjoy meeting new people, exceeding sales goals, and creating exceptional guest experiences, we'd love to meet you!

What You'll Do

As a Membership Sales Associate, you will:

• Promote and sell Massage Envy wellness memberships
• Educate guests on the benefits of ongoing massage, stretch, and skin care services
• Drive gift card sales and seasonal promotional offers
• Recommend and sell professional retail products for at-home wellness and self-care
• Rebook guests for future appointments to encourage consistent wellness routines
• Build lasting relationships with members and first-time guests
• Follow up with prospective members and leads
• Maintain accurate guest information and appointment records
• Help achieve individual and clinic sales goals
• Deliver an exceptional guest experience from check-in to check-out

What We're Looking For

• Strong communication and people skills
• Sales experience preferred, but not required
• Ability to confidently recommend memberships, services, and products
• Positive, energetic, and professional attitude
• Goal-oriented mindset with a desire to succeed
• Exceptional customer service skills
• Ability to work in a fast-paced environment
• Flexible availability, including evenings and weekends

Compensation & Benefits

• Competitive hourly pay plus performance-based incentives
• Membership sales commissions and bonus opportunities
• Employee discounts on services and retail products
• Ongoing training and development
• Career advancement opportunities
• Flexible full-time and part-time schedules
• Supportive and team-oriented environment

Why Join Massage Envy?

At Massage Envy, we help people prioritize wellness and feel their best every day. Our team members enjoy a positive workplace culture, growth opportunities, and the satisfaction of making a difference in guests' lives while building a rewarding career.