Sales Associate/Front Desk

Massage Envy; Glendale (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Performance-based incentives

Employee discounts on services and ret

Ongoing training and development

Career advancement opportunities

Flexible full-time and part-time

Supportive and team-oriented

Job summary

Massage Envy is seeking a Membership Sales Associate in Glendale, CA who thrives on helping guests feel their best and building relationships. You will promote memberships, educate on services, and drive sales of gift cards and products while ensuring a stellar guest experience.

Flexible full-time and part-time opportunities are available. The role emphasizes customer service, goal orientation, and teamwork in a fast-paced wellness environment.

Qualifications

• Excellent communication and interpersonal skills required.
• Sales experience is helpful but not required.
• Friendly, energetic, and professional attitude with a guest-first focus.

Responsibilities

• Promote and sell Massage Envy wellness memberships.
• Educate guests on benefits of massage, stretch, and skin care services.
• Drive gift card sales and seasonal offers.
• Suggest retail products for at-home wellness.
• Rebook guests to encourage ongoing wellness routines.
• Build lasting relationships with members and guests.
• Follow up with leads and maintain guest records.
• Support meeting individual and clinic sales goals.
• Deliver exceptional guest experiences from check-in to check-out.

Skills

Strong communication

People skills

Goal-oriented

Customer service

Sales potential mindset

Job description

Membership Sales Associate

Full-Time & Part-Time Opportunities Available

Join the Leader in Wellness

Are you passionate about helping people feel their best while building rewarding relationships? At Massage Envy, we're looking for enthusiastic, goal-driven sales professionals who thrive in a customer-focused environment. As a Membership Sales Associate, you'll play a key role in growing our wellness community by connecting guests with services and products that support their health and self-care journey.

If you enjoy meeting new people, exceeding sales goals, and creating exceptional guest experiences, we'd love to meet you!

What You'll Do

As a Membership Sales Associate, you will:

• Promote and sell Massage Envy wellness memberships


• Educate guests on the benefits of ongoing massage, stretch, and skin care services


• Drive gift card sales and seasonal promotional offers


• Recommend and sell professional retail products for at-home wellness and self-care


• Rebook guests for future appointments to encourage consistent wellness routines


• Build lasting relationships with members and first-time guests


• Follow up with prospective members and leads


• Maintain accurate guest information and appointment records


• Help achieve individual and clinic sales goals


• Deliver an exceptional guest experience from check-in to check-out

What We're Looking For

• Strong communication and people skills


• Sales experience preferred, but not required


• Ability to confidently recommend memberships, services, and products


• Positive, energetic, and professional attitude


• Goal-oriented mindset with a desire to succeed


• Exceptional customer service skills


• Ability to work in a fast-paced environment


• Flexible availability, including evenings and weekends

Compensation & Benefits

• Competitive hourly pay plus performance-based incentives


• Membership sales commissions and bonus opportunities


• Employee discounts on services and retail products


• Ongoing training and development


• Career advancement opportunities


• Flexible full-time and part-time schedules


• Supportive and team-oriented environment

Why Join Massage Envy?

At Massage Envy, we help people prioritize wellness and feel their best every day. Our team members enjoy a positive workplace culture, growth opportunities, and the satisfaction of making a difference in guests' lives while building a rewarding career.