Sales VP

Liveops Agent Services, LLC; Scottsdale (AZ); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company in customer support solutions seeks an experienced sales professional to drive growth and manage enterprise client relationships. The ideal candidate will have a Bachelor's degree and extensive sales experience, particularly in BPO and technology solutions. This role offers a competitive base salary and commission structure, with opportunities for travel and professional growth.

Benefits

Comprehensive insurance

401(k) match

Flexible vacation plan

Qualifications

• 5-8+ years of experience in enterprise sales.
• Experience in BPO sales and gig-economy concepts is a plus.
• Ability to travel up to 50%.

Responsibilities

• Drive sales growth by identifying and closing contracts.
• Manage and nurture the sales pipeline.
• Exceed quarterly & annual sales targets.

Skills

Critical thinking

Excellent communication

Negotiation

Business Acumen

Customer Focus

Education

Bachelor’s Degree

Tools

CRM

Sales engagement tools

Marketing automation tools

Job description

You will leverage your greater Liveops community of stakeholders marketing inside sales, customer success, finance, operations, and other supporting departments to ensure that our customer solutions exceed expectations and promote long-term and mutually prosperous relationships.

The Qualifications We’re Looking For

• Bachelor’s Degree required
• 5-8+ years of experience, including at least 5 years of enterprise sales experience working with midsize to large corporations selling complex solutions
• Technology first mindset, ability to utilize existing company technology solutions and leverage and introduce other advanced tools to expand your impact
• Ability to work in a fast-paced environment with a start-up mentality
• Business Process Outsourcing (BPO) sales experience a plus
• Experience in selling “gig-economy” concepts primarily home-based agent model’s a plus
• Expertise selling into verticals a plus: (Healthcare, Financial Services, Insurance, Travel, Retail, Business/Consumer Services, Utilities, etc.)
• Proven experience in successfully building and managing relationships with enterprise clients
• Proven closer with proven ability to meet and exceed quotas
• Critical thinking skills and the ability to analyze customer data and translate into problem-solving solutions
• Excellent verbal and written communication skills, and seasoned negotiator
• Motivated by a highly leveraged, commission-based comp plan with a competitive base salary
• Proficient computer skills including CRM, sales engagement & marketing automation tools
• The ideal candidate lives in the U.S with access to a major airport and the ability to travel as needed up 50% of the time

The Competencies You Bring

Business Acumen * Individual Impact and Influence * Conceptual Thinking * Customer Focus * Dealing with Ambiguity * External Awareness

The Value You Deliver

• Exceed quarterly & annual sales targets measured against Annual Contract Value (ACV) quotas
• Work closely with assigned sales analysts to build and nurture sales pipeline through well-orchestrated inbound and outbound prospecting campaigns
• Be a predictable sales forecaster by meticulously tracking leads and opportunities with detailed notes in our CRM platform
• Coordinate resources and SMEs to professionally respond to new business opportunities (e.g. Introductory calls, scoping calls, RFPs, RFIs, etc.)
• Identify potential expansion opportunities within existing clients
• Establish, develop, and maintain relationships with current and prospective clients

Essential Job Functions

Essential functions are the fundamental, crucial job duties that an employee must be able to perform, with or without reasonable accommodation.

• Ability to sit or stand at a desk for extended periods of time while working on a computer.
• Available for virtual meetings in a non-distracted environment.
• Ability to work independently and meet deadlines.
• Travel up to 50%
• Drive sales growth by identifying and closing contracts for Liveops BPO solutions, exceeding quarterly and annual sales targets.
• Foster strong relationships with enterprise clients, leveraging a collaborative approach with internal teams to deliver exceptional customer solutions.
• Manage and nurture the sales pipeline, ensuring accurate sales forecasting and meticulous tracking within the CRM platform.
• Identify expansion opportunities within existing accounts and maintain proactive engagement with current and prospective clients.

About Liveops:

Liveops partners with Fortune 500 brands to provide exceptional on-demand outsourced customer support, specializing in healthcare, retail, insurance, and financial services. Our people-first approach enables us to deliver high-quality, scalable solutions that help our clients exceed their customer service goals.

As a Liveops employee, you’ll be part of a collaborative, purpose-driven culture that values curiosity, innovation, and results. We pride ourselves on fostering an inclusive and supportive environment, with resources like our employee resource groups, wellness program, and other initiatives that empower employees to thrive personally and professionally. Liveops offers excellent benefits, including comprehensive insurance, a 401(k) match, and a flexible vacation plan, ensuring balance and well-being for our team members.

Eligibility Requirements

Eligible States for Employment; Alabama, Arizona, Florida, Georgia, Idaho, Indiana, Kansas, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

GatedTalent consolidates jobs from a variety of sources. Users of the “Talentis” and “FileFinder” executive search CRMs are able to publish jobs to the site with links from inside their core business apps. These are supplemented by jobs added by our own researchers and those provided by a third party job aggregation service. Please note that GatedTalent staff are not directly involved in the recruiting process.

Simulate This Job Interview Now!

Maximize your chance of success – upload your resume now and experience an AI simulation of this specific interview:

• Unlimited interview simulations for the duration of your paid membership
• Full simulation includes multiple questions, challenged and detailed written feedback on how you can improve
• This simulation is entirely confidential – no information is shared with the recruiter!