Sales Transformation Process Architect

Apple Inc.; Cupertino (CA); On-site; USD 149,100 - 224,800; Full time

Benefits offered by this job

Comprehensive medical and dental cover

Retirement benefits

Discounted products and services

Tuition reimbursement

Stock programs

Job summary

Apple Inc. in Cupertino, CA is seeking a Business Process Analyst within the WW Sales Business Transformation group.

You will lead strategic projects to enhance content technology capabilities and streamline sales processes, acting as a bridge between business stakeholders and engineering teams to translate complex needs into actionable requirements. You will define KPIs, manage project plans and budgets, collaborate with product management, UX/UI, and cross‑functional partners, and drive

Qualifications

• 8+ years leading cross‑functional business transformation projects.
• Ability to explain complex processes, systems and tools clearly.
• Foundational understanding of AI/ML concepts for collaboration.
• Deep SDLC project management and business analysis experience.
• Strong analytical skills to expose root causes and options.
• Excellent written and verbal communication for exec audiences.
• Experience creating executive presentations with storytelling through data.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Lead and manage strategic projects within the Sales Transformation portfolio.
• Partner with sales leaders to elicit requirements and define future-state processes.
• Translate requirements into functional specs, user stories and diagrams.
• Facilitate workshops and present findings to drive alignment and buy‑in.
• Develop detailed project plans, timelines, budgets, and risk mitigation.
• Collaborate with engineering, product management, UX/UI, and cross‑functional teams.
• Identify opportunities for process improvements and automation.
• Support change management with communications, training, and adoption plans.
• Define KPIs and track post-implementation performance to ensure value.
• Ensure alignment with Apple’s Sales strategy and business goals.

Skills

Cross-functional leadership

Project management

Requirements gathering

Executive storytelling

Analytical thinking

Clear communication

stakeholder collaboration

Education

Bachelor’s degree or equivalent experience

Tools

Adobe Experience Manager

Salesforce Experience Cloud

Stibo STEP

Salsify

Job description

Apple Inc. in Cupertino, CA is seeking a Business Process Analyst within the WW Sales Business Transformation group.

You will lead strategic projects to enhance content technology capabilities and streamline sales processes, acting as a bridge between business stakeholders and engineering teams to translate complex needs into actionable requirements. You will define KPIs, manage project plans and budgets, collaborate with product management, UX/UI, and cross‑functional partners, and drive