Sales Transformation & AI/ML Program Manager

Socket.dev; Cupertino (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Apple’s Worldwide Sales organization is transforming with large-scale programs to optimize Salesforce platforms and implement AI/ML capabilities. You will lead cross-functional programs, define scope, manage plans, and drive readiness and change management to deliver measurable improvements in efficiency and customer experience.

As a Senior Program Manager, you will partner with WW and geo teams, build detailed plans, perform impact analyses, and stay attuned to market trends to inform new

Qualifications

• Typically requires a minimum of 7 years of related experience and a Bachelor’s degree or equivalent experience.
• Background in project/program management or sales enablement across operations, Sales, Finance, corporate strategy, management consulting, and/or similar function.
• Deep knowledge of sales enablement, including strategies and processes required to scale and evolve impactful programs.
• Strong technical acumen with hands-on experience managing the end-to-end lifecycle of complex, technology-driven projects, specifically Salesforce and AI/ML projects.
• Highly analytical and detail-oriented problem solver who can dive deep into complex issues, identify root causes, and drive effective solutions.

Responsibilities

• Design and implement large-scale transformation programs that fuel operational efficiency and business growth, specifically driving the optimization of our Salesforce platform and AI/ML capabilities.
• Lead programs with exceptional rigor and a thorough, structured approach, collaborating seamlessly with Worldwide (WW) and cross-functional Geo teams.
• Build, execute, and manage detailed project plans to support daily operations, tests, pilots, projects, and strategic initiatives.
• Use industry standards to conduct impact analysis, time tracking studies, and process mapping to establish and document program, system, and process requirements.
• Identify and lead areas of improvement and optimization needed to increase scale, automate workflows, reduce manual efforts, and improve efficiencies.

Skills

Sales enablement

Program management

Analytics

Cross-functional collaboration

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

AI/ML projects

Project management tools

Job description

Apple’s Worldwide Sales organization is transforming with large-scale programs to optimize Salesforce platforms and implement AI/ML capabilities. You will lead cross-functional programs, define scope, manage plans, and drive readiness and change management to deliver measurable improvements in efficiency and customer experience.

As a Senior Program Manager, you will partner with WW and geo teams, build detailed plans, perform impact analyses, and stay attuned to market trends to inform new