Global Sales Transformation Program Manager (CRM/Salesforce)

Apple Inc.

Cupertino (CA)

On-site

USD 140,700 - 211,400

Full time

14 days+

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Job summary

Apple Inc. in Cupertino, California, is seeking a Program Manager for WW Sales Business Transformation.

You will lead strategic programs within the Sales BPR portfolio, shape roadmaps, and partner with sales leadership, finance, sales operations, and other stakeholders to translate business needs into actionable plans. You will manage end-to-end lifecycles of sales enablement and CRM projects (Salesforce), apply agile methods, and drive AI/ML and automation initiatives to optimize quotation,

Qualifications

7+ years in program or project management, preferably in sales/operations.
Experience leading large, global programs with cross-functional teams.
End-to-end lifecycle of sales enablement and CRM projects (Salesforce).
Proven AI/ML and process automation initiative experience.
Strong stakeholder management and business-impact communication.
Ability to translate technical concepts into business value for executives.
Proven organizational skills with agile methodologies and tools.
Excellent written and verbal communication and presentation abilities.
Ability to influence across matrixed teams without direct authority.
Bachelor's degree in a related field; advanced certifications are a plus.

Responsibilities

Lead and manage strategic programs within the Sales BPR portfolio.
Define and execute program strategy and roadmaps.
Collaborate with sales, finance, and ops to capture requirements and future-state processes.
Oversee end-to-end lifecycle of sales enablement projects from ideation to post-launch optimization.
Leverage CRM/Salesforce expertise to optimize quotation, commissions, and financial workflows.
Translate objectives into functional specs, user stories, and process diagrams.
Manage roadmaps, backlogs, timelines, resources, and budgets with stakeholders.
Facilitate workshops and communications to ensure alignment across teams.
Apply agile principles and drive continuous improvement.
Stay ahead of tech trends and data-driven decision making to identify opportunities.